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David_Annable

  • Posts: 689
Re: 6.45pm Sat Night, can you clean my carpets on Monday!
« Reply #20 on: December 18, 2011, 09:42:56 pm »
Hi

If you have 2 lines, one work one personal this wouldn't happen!

Dave
NCCA, Woolsafe, IICRC Leather Cleaning Technician

Jim_77

Re: 6.45pm Sat Night, can you clean my carpets on Monday!
« Reply #21 on: December 18, 2011, 11:56:11 pm »
I only advertise my landline numbers, but they are diverted to my mobile.

I used to take it off divert evenings/weekends but always went out the next day forgettign to put the divert back on :(

So I always have calls to my mobile 24/7, but I have to say I very rarely get any at unsociable times.  I've just done a job for one customer who kept screwing around with their dates and would only ever p[hone me after 8pm or on a Sunday.

I finally managed to get rid of a weird guy last year who I mistakenly did a charitable favour for, which was a small job for virtually nothing.  He kept calling me back to come and clean up his tea stains expecting a favour all the time, but always rang at 10 or 11 at night, or Sundays.  I kid you not, I have about 7 numbers for him saved on my phone, he tried using different numbers to ring from to outwit me but he always got the voicemail!!

robert meldrum

  • Posts: 1984
Re: 6.45pm Sat Night, can you clean my carpets on Monday!
« Reply #22 on: December 19, 2011, 12:13:18 am »
I got a call from a regular owner of a B&B which I've had around 6-8 jobs per year from....................It was 12 mid day Friday and they needed an emergency clean as the cottage had a lot of work done during the week and they had someone coming in on Saturday morning.  Could I possibly fit in two bedrooms and a staircase / tiny landing.

As I had nothing else planned for the afternoon I found it easy to say yes and was back home within an hour and a half. It's the business I've done for many years and if the phone stopped ringing I would certainly miss the money.

So many were expressing concern over the past couple of months about how quiet things were and hoping the run up to Christmas would give a much needed boost . Surely not the same people taking long holidays and complaining about paid work ! :o :o

Steve Gunn

  • Posts: 850
Re: 6.45pm Sat Night, can you clean my carpets on Monday!
« Reply #23 on: December 19, 2011, 06:54:54 am »
The best one I ever got was Xmas day at about 3pm "Mr Gunn I've knocked a glass of red wine over can you come and clean it up?" of course it'll be £150 call out then £50 an hour "but you normally don't charge me that me its not normally xmas day when you ring

Linds Russell

  • Posts: 302
Re: 6.45pm Sat Night, can you clean my carpets on Monday!
« Reply #24 on: December 19, 2011, 08:02:05 am »
I had a call at half past 10 on Christmas night last year. My drunk customer told me she had a red wine emergency and wanted me to come and clean it up immediately.

Needless to say she is no longer a customer.
Linds