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Window Washers

  • Posts: 9036
Re: Doorknockers
« Reply #20 on: December 20, 2011, 08:11:31 am »
Nick, I would be interested to speak with you, one about getting me some work and secondly about a website for what you do and I have generic search names for this line of work that people are typing in google  ;)

Ian
If your not willing to learn, No one can help you, If you are determined to learn, No one can stop you ;)

Steve CM

Re: Doorknockers
« Reply #21 on: December 20, 2011, 08:29:38 am »
I see your back ian.

every post i'm reading the last couple of days your in there :)

Window Washers

  • Posts: 9036
Re: Doorknockers
« Reply #22 on: December 20, 2011, 09:05:21 am »
I see your back ian.

every post i'm reading the last couple of days your in there :)
I am back for a bit, could you send me a text so I can store your number, lost eveyones number when I smashed my old phone, iphone have different sim card and phone was shagged so dont have it.
did you fix my lead? I could have done with it the other day.
If your not willing to learn, No one can help you, If you are determined to learn, No one can stop you ;)

Steve CM

Re: Doorknockers
« Reply #23 on: December 20, 2011, 09:06:57 am »
i'll text you now

nick king

  • Posts: 89
Re: Doorknockers
« Reply #24 on: December 20, 2011, 09:26:10 am »
What are your rates nick ??
Hi Mick
We charge x2 for every deal,fuel to location,and we pay back full money( if the customer pulls out after one clean,if not then just half the money) or replace the deal.And we stick to your criteria.
Nick

roundbuilder

Re: Doorknockers
« Reply #25 on: December 20, 2011, 10:06:08 am »
If you only guarantee it for 1 clean why are you charging x2????. i wouldnt use you anyway just was asking thats all. Most canvassed customers takes 6 odd months to ween out the crap anyway.if you charged x1 or 1.5 with a 1 clean guarantee then that would be more fair and beat the competition out there for yourself.

nick king

  • Posts: 89
Re: Doorknockers
« Reply #26 on: December 20, 2011, 10:25:32 am »
If you only guarantee it for 1 clean why are you charging x2????. i wouldnt use you anyway just was asking thats all. Most canvassed customers takes 6 odd months to ween out the crap anyway.if you charged x1 or 1.5 with a 1 clean guarantee then that would be more fair and beat the competition out there for yourself.
if i get a customer for £10 OPM....to me £20....and he gets window cleaned once and then pulls out,why should i pay back £20 and the window cleaner gets his £20 + £10 for the clean.Admittadly he has cleaned the windows,but ive done alot of walking for that £10.

nick king

  • Posts: 89
Re: Doorknockers
« Reply #27 on: December 28, 2011, 09:40:51 am »
A boss is only as good as him team and workers!
Its not his fault if sometimes people let him down,he is addressing that problem by building a strong reliable team!
Paul had some good workers,which unfortunatley he wouldnt listen to,his Asian workers apart from one decent guy,use to sign imaginary people,no phone numbers or postcodes.If the customer was not sure if they wanted a window cleaner or not,they would sign them up instead of leaving a card and let them think about it first.We would never go to any of the meetings and he rarely told us the full criteria of what we wld have to work to.We have all left him.....good job too,as so many people are after him for money.

Steve CM

Re: Doorknockers
« Reply #28 on: December 28, 2011, 10:21:16 am »
That all sounds familiar

Rogue Trader

  • Posts: 1367
Re: Doorknockers
« Reply #29 on: December 28, 2011, 11:57:31 am »
canvassing is a tough business and Paul Bass has been in it longer than most if not the longest. Because of the way canvassing works there will always be crappy customers and unhappy window cleaners. YOU MUST go into any canvassing arrangement with your eyes open and verbally confirm all customers before you pay for them - that way there is minimal (though still a bit) of fall off.

Paul Bass is actually a decent and honest guy (when put alongside other bosses of canvassing comapnies) and beleive me i have used a lot of them as well as been a boss of a canvassing company myself.

This Nick feller who has started this thread is clearly a disgruntled employee of which there are many in all walks of life in all industries so it would be wise to take his bashing of Paul Bass with a pinch of salt. Im sure when and if Nick is ever as long in the tooth as Paul Bass in the canvassing world there will be as many if not more unhappy window cleaners plaguing him with calls and disgruntled employees on here starting up on their own and rubbishing him as a boss.

Though at least this post has got him some free advertising even though it is at the detriment of Door knockers and Paul Bass.

Steve CM

Re: Doorknockers
« Reply #30 on: December 28, 2011, 12:10:15 pm »
I was long in the tooth with the amount of work i got.

When paul went out and canvassed with him and his missus things were fine and we had a good relationship. When he got all his Asian workers on board it turned bad. But he was too blind too see it (or knew but didn't care) and even accused me of trying to rip him off so we partied ways. He was a slippery character also.

Since then i have taken on my own canvassers and know exactly what too expect and the way that door knockers done buisness was shoddy and dishonest

to quick to sign up anything to get the fee and worry about the drama later. He could have a great business if he put some simple measures in place

Window Washers

  • Posts: 9036
Re: Doorknockers
« Reply #31 on: December 28, 2011, 02:41:08 pm »
I was long in the tooth with the amount of work i got.

When paul went out and canvassed with him and his missus things were fine and we had a good relationship. When he got all his Asian workers on board it turned bad. But he was too blind too see it (or knew but didn't care) and even accused me of trying to rip him off so we partied ways. He was a slippery character also.

Since then i have taken on my own canvassers and know exactly what too expect and the way that door knockers done buisness was shoddy and dishonest

to quick to sign up anything to get the fee and worry about the drama later. He could have a great business if he put some simple measures in place
have to agree with this, i had no problem till he did the same with me, and still to this day owes me work, he did give me some work that was out of area, to which I looked at and was all under priced one -off cleans and not something I would entertain, I never heard nothing back since then which I as great shame as It worked well till this point, unless that work is replaced he would never get a penny or a recommendation from me every again, so paul if you do read this my number is still the same one.

Till then I would recommend people to avoid sadly.
If your not willing to learn, No one can help you, If you are determined to learn, No one can stop you ;)

Crystal-clear

  • Posts: 3029
Re: Doorknockers
« Reply #32 on: December 28, 2011, 04:32:52 pm »
Nick not having a go but,

If you take £10 for a £10 first clean your cleaner will get ped only a matter of time. please clean a first clean to see what its like,also being told cheers thanks for that mate ill call you in 2 years when 2 montnly for example sounded great when they were rotten.

at 200% this forum should be called canvassitup.co.uk because pulling in £300 on a saturday getting £300 if they all cancel and £600 upfront on first clean we might as well all jack in the window cleaning and turn canvassers,who wants to give me £600 for a days work plus travel and hotel any area? £300 of it is payable no matter what but ofc i only sign serious customers who always lie and say anything they want to get that 3 years worth of dirt on frames and windows off for a price anyone will say yes to!

end of the day nick you havnt seen a customers face on 2nd clean have you? not the true work the dodgy ones, they have a look of despair,and all the regular talk you told them when they were black they cant remember.

cancelations are massive in your trade its the customers that ruin it,if you pick up £1000 that could become £400 after 3 cleans ,if you worn your cleaners about this would they still pay you 200%?

you can make this work but my advice for repeat customers ie us window cleaners is charge less. offer very little or almost no guarantee

good luck

GDwindowcleaning

  • Posts: 1049
Re: Doorknockers
« Reply #33 on: December 28, 2011, 05:48:40 pm »
Would people use a company that staged the payments? I built my round from nothing starting last november. We still had cancellations but nothing like the rates being mentioned in here. I would work very closely with window cleaners to find out why people cancelled and they would only pay for completed work. I am always looking for new ways to make money and think this could be it if done correctly....

Crystal-clear

  • Posts: 3029
Re: Doorknockers
« Reply #34 on: December 28, 2011, 06:21:28 pm »
your cancelation rate was lower cos u canvassed it yourself,but your pick up rate would have been lower too.

GDwindowcleaning

  • Posts: 1049
Re: Doorknockers
« Reply #35 on: December 28, 2011, 06:23:43 pm »
Thats just an assumption, we never hit less than 100 in new work and often hit between 150 and 200. I come from a sales background....

Crystal-clear

  • Posts: 3029
Re: Doorknockers
« Reply #36 on: December 28, 2011, 06:35:42 pm »
thats what i mean your figures are solid but 100-200 isnt amazing high you will still get cancelations

Alot of others also come from a sales background so do it,it doesnt mean you can pick out the cherrys when canvassing especially when you have worked the morning with no biters, tell me you wont sneak in the odd 50% 50% customer to put bread on your table?

the problem is you are a good sales man but this is something you cant sell to people , they wont really be willing to enter a contract on the door and those that do will be very few contracts would maybe be a way around it but, its not just cancelations , its the non corporators, they dont want the front only, must be full house must be at certain times wont leave gates open , all these go into the figure of about 50% after 3 cleans i would say at least 40%

GDwindowcleaning

  • Posts: 1049
Re: Doorknockers
« Reply #37 on: December 28, 2011, 06:49:05 pm »
If i was going to do it i would be honest and write everything down, no point putting in rubbish as i would only get paid on work completed. I am going to try and change peoples perceptions of this. Will only take payment once been done, then next payment after been done the dollowing month. Yes there will be cancellations and issues but if dealt with correctly then the value of the good work will far out value the bad. It will still be cheaper than buying existing work.....

And anyone that gets more than 200 with 2 people is just putting anything through.

Quality not quantity.....

Crystal-clear

  • Posts: 3029
Re: Doorknockers
« Reply #38 on: December 28, 2011, 06:51:50 pm »
yes.

if you take 2 payments or 3 payments per clean thats you being realistic.question is what % are you after also u gota trust your window cleaner.


GDwindowcleaning

  • Posts: 1049
Re: Doorknockers
« Reply #39 on: December 28, 2011, 06:57:44 pm »
Expenses on the day then the first clean once done next day. Then the next clean the following month. So its 2 cleans plus expenses but its staged over 2 months and only whats cleaned so no one out of pocket...

The biggest issue is trust both ways, i am sure some cleaners will try it on but its about trying to find the right cleaners to work with. Have a two locally as a start but i am worried about finding new cleaners i can trust.

I will be checking and calling all customers back so i have a true picture of whats been cleaned and cancelled.