Richy....maybe i am not looking at the cleaning world from the same perspective as you,but the other day i was fighting your corner when you was talking about setting up a trad round for domestics.
Now maybe i am missing the point but do you HONESTLY believe that a degree in anything will benefit your ability to run a trad domestic round...maybe since then you have gone off on another tangent.....mate you need to really (imo) sit back take a breath and really think hard about what you want out of your business.
I used to be a lloyds underwriter many moons ago,i studied and passed the ACII exams that allowed me to move on in the insurance industry.
If you feel that a degree will allow you to move on in the cleaning world then go for it,but i have the feeling that after ten minutes of studying you will have already put plans into action for your business to move into another direction.
This is not a knock at you type of post,i can actually see my own past in some of the things that you seem to be doing,but my past has been wasted business wise because i didn't concentrate and set goals,dont make the same mistake mate,stick to a purpose and build on that.