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windiewasher

  • Posts: 4393
Re: canvassing
« Reply #20 on: November 09, 2011, 09:03:09 pm »
do you guarantee work for 2 cleams too???website??
Hi Mick,yes we guarantee work for two cleans,as you you well know some customers do fall out for various reasons,if they do, we will replace the work or return the money.As for a website,we havent one as of yet,but hope to shortly,if you require any references/phone numbers of window cleaners we have worked for.we will be happy to provide them.
regards
Nick


lol i didnt mean this post to be so loooong !

Hi nick,

i hope this doesn't come across as negative or anything its just i see so many people exited and i noticed that you will be offering a guarantee on your services.
i have vast experience of canvassed work and plenty of experiences with canvassers good and bad so i just want to share whats on my mind with you and other fellow windys.


basically i would be carefull what you say about guarantees. what happens if your window cleaner is hit with a 50% canceltion rate?, which by the way does happen more often these days depending with the way the work is canvassed the area,the frequencies whats more is you could be working for a window cleaner who is hard to please therefore deliberately backing the customers up and only cherry picking the hot ones,

i feel the days of guaranteed canvassing to this level is really a thing of the past before the recession in general stick rates where alot higher and these days people notice a regular expenses alot quicker and some just do not want it regular but will say anything to get that first clean.

it might be working for you,but you could get stung if i were you i would rethink this guarantee carry on because if you do say a 2k campaign then get hit with a £900 cancellation what will you do,? rework it for free then find out another short fall putting both you and window cleaner in a hole?, what's the next step that most canvassers do (not saying you are like this) is turn phone off and ignore and we all know who a few names kicking about this forum already ,end of the day thou i think if those rip off canvassers told the truth that there is no guarantee beyond a 10-15% cancellation that would be reasonable but then again they wouldn't really have got the work so easily end of the day living costs is high imagine having to walk the streets again and again for free to top up a hard stick rate area or window cleaner you cant please? it cant be done.window cleaner will think you should do it as you said you will and you will think those customers were sweet why are they cancelling money back?and so on and so on.

and the reason why the window cleaners go for canvassing is because its packaged up very well with this guarantee offer, dont get me wrong i hope to hear a new success story from one of the lads that takes you on,

personally i would consider charging your window cleaner less and offering little or no guarantee that way you both know where you stand cos its all just one big numbers game you could do 10 campaigns with a 90% stick rate but then you could do another campaign with 90% pop rate

you see by offering a guarantee your true pay is based upon that 2nd clean
not your first so thats something to think about.

oh by the way ive had work canvassed very badly , to very good canvassed work
and along with taking instructions from your window cleaner and pitching correctly ie, will your window cleaner notify or not, wfp or ladders its just a numbers game amazingly the stick rate after say 1 year is very similar so the window cleaner will be left with work pretty much what ever happens the question will be did it work out how you both wanted!

Good luck,

i agree with this,i also had some very badly canvassed work,the biggest waste of money i ever spent.
i have since done it myself and had a couple of guys working for me canvassing!
Im looking at the new year offering canvassing but not in areas i clean in.
 I would never pay 2x again but as i have people working for me its easy for me to say that.
 I also think it is something that anybody can do,you just need to be confident.
 
Takings off all first cleans till march 7th 2014
October  total=  cleaned  extra per month
November = cleaned extra per month
Total £  so far.

Bushboy

  • Posts: 152
Re: canvassing
« Reply #21 on: November 09, 2011, 09:03:49 pm »
Mmm , I'm now a snr member  :-* , what do I ave to do to be a god

Crystal-clear

  • Posts: 3029
Re: canvassing
« Reply #22 on: November 09, 2011, 09:14:12 pm »
the fact is your first clean will go smooth as anything cos the customer wants it done once , the 2nd clean will be shaky its on the 2nd that a big chunk goes.but its that 2nd clean that determines the canvassers pay ,

eg: 3k campaign 1.8k left on 2nd clean (could be more could be less just an example) so 1.2k short fall who can afford to give that cash back or walk the streets for free :)

its just not possible the best option is charge less and dont offer guarantees cos they cant be backed up what if the whole campaign cancels lol :)


colley614

  • Posts: 1557
Re: canvassing
« Reply #23 on: November 09, 2011, 10:34:54 pm »
Also you do not know the standard of the window cleaner. Imagine if every customer cancelled because he couldn't clean windows and made a right mess. 

nick king

  • Posts: 89
Re: canvassing
« Reply #24 on: November 10, 2011, 09:06:50 am »
do you guarantee work for 2 cleams too???website??
Hi Mick,yes we guarantee work for two cleans,as you you well know some customers do fall out for various reasons,if they do, we will replace the work or return the money.As for a website,we havent one as of yet,but hope to shortly,if you require any references/phone numbers of window cleaners we have worked for.we will be happy to provide them.
regards

Yes it was a very long post,but very well put.Fully understand about the guarantee post,and maybe i should have worded it different,as we all know nothing is guaranteed.If a customer cancels,then as the canvasser we always ring the customer to ask whether they have cancelled and the reason.I have done this with lots of cancellations and found that they havent cancelled due to crossed wires.... recently i found my ex boss was ripping me off as his ped up window cleaner mate,was letting customers down. So one never knows.Thats why i always ring my so called cancellations up.
Nick


lol i didnt mean this post to be so loooong !

Hi nick,

i hope this doesn't come across as negative or anything its just i see so many people exited and i noticed that you will be offering a guarantee on your services.
i have vast experience of canvassed work and plenty of experiences with canvassers good and bad so i just want to share whats on my mind with you and other fellow windys.


basically i would be carefull what you say about guarantees. what happens if your window cleaner is hit with a 50% canceltion rate?, which by the way does happen more often these days depending with the way the work is canvassed the area,the frequencies whats more is you could be working for a window cleaner who is hard to please therefore deliberately backing the customers up and only cherry picking the hot ones,

i feel the days of guaranteed canvassing to this level is really a thing of the past before the recession in general stick rates where alot higher and these days people notice a regular expenses alot quicker and some just do not want it regular but will say anything to get that first clean.

it might be working for you,but you could get stung if i were you i would rethink this guarantee carry on because if you do say a 2k campaign then get hit with a £900 cancellation what will you do,? rework it for free then find out another short fall putting both you and window cleaner in a hole?, what's the next step that most canvassers do (not saying you are like this) is turn phone off and ignore and we all know who a few names kicking about this forum already ,end of the day thou i think if those rip off canvassers told the truth that there is no guarantee beyond a 10-15% cancellation that would be reasonable but then again they wouldn't really have got the work so easily end of the day living costs is high imagine having to walk the streets again and again for free to top up a hard stick rate area or window cleaner you cant please? it cant be done.window cleaner will think you should do it as you said you will and you will think those customers were sweet why are they cancelling money back?and so on and so on.

and the reason why the window cleaners go for canvassing is because its packaged up very well with this guarantee offer, dont get me wrong i hope to hear a new success story from one of the lads that takes you on,

personally i would consider charging your window cleaner less and offering little or no guarantee that way you both know where you stand cos its all just one big numbers game you could do 10 campaigns with a 90% stick rate but then you could do another campaign with 90% pop rate

you see by offering a guarantee your true pay is based upon that 2nd clean
not your first so thats something to think about.

oh by the way ive had work canvassed very badly , to very good canvassed work
and along with taking instructions from your window cleaner and pitching correctly ie, will your window cleaner notify or not, wfp or ladders its just a numbers game amazingly the stick rate after say 1 year is very similar so the window cleaner will be left with work pretty much what ever happens the question will be did it work out how you both wanted!

Good luck,

i agree with this,i also had some very badly canvassed work,the biggest waste of money i ever spent.
i have since done it myself and had a couple of guys working for me canvassing!
Im looking at the new year offering canvassing but not in areas i clean in.
 I would never pay 2x again but as i have people working for me its easy for me to say that.
 I also think it is something that anybody can do,you just need to be confident.
 

Re: canvassing
« Reply #25 on: November 10, 2011, 11:16:00 am »
Go canvas yourself! No lost money, nonsense guarantees etc to worry about.

roundbuilder

Re: canvassing
« Reply #26 on: November 10, 2011, 12:55:11 pm »
Most cleaning canvasers are window cleaners who couldnt hack it anyway i find. the grass is never greener though. trust me.

Rogue Trader

  • Posts: 1367
Re: canvassing
« Reply #27 on: November 10, 2011, 02:48:16 pm »
I have been in the position where a canvassing company i was using - scotchy marketing - would give me reems of work for me to trawl through and around 30% of that work confirmed and yes it was a complete ball ache so Bushboy i know what you are going through , since i have used various different companies all of which differ. The best comapnies that i have used have a low cancellation rate but crappy customers that were one off or two off merchants at houses that you wouldnt knock on yourself if you were doing it , ie houses that dont bother cutting their grass , rusty bikes in front yard etc, you see these places and know it is just a matter of time before they cancel. In my experience every "canvassing company" that i have used are somewhere in the middle of these 2 extremes. I know Nick and his old employer both of which i have had canvass for me and as long as you are aware of what to expect it cannot shock you. Using a canvassing company can be very good and i have moved my business on in significant chunks while using them so my advice is to go ahead and use them with your eyes open!!
The 2 best methods i have employed recently are to employ a canvasser but to pay him/her 2 times which is more than they would get working for a canvassing company and keeps them interested enough to provide you quality work. and secondly if you have window cleaners then make one day a week a canvassing day , that way the work they are canvassing and pricing in gonna be decent cos they are the ones cleaning it ;)