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H h20

Re: First WFP job lost
« Reply #20 on: November 19, 2005, 01:09:57 pm »
I use wfp on both commercial and domestic,been using for 6 months not one complaint,i am the best window cleaner money can buy,i don`t do complaints i do compliments,Gaz

Justin Ruggles

  • Posts: 57
Re: First WFP job lost
« Reply #21 on: November 19, 2005, 01:15:06 pm »
you will get complaints 9 times out of 10 when using wfp domesticaly.


I Started with WFP only nearly 2 years ago and 95% of my round is Domestics, they love it and I pick up more work daily from using it. Yeah I have lost the odd one or two whom dont like the system, but gain so many more whom do like it.

Its all about using the system correctly nothing else, you get bad squeegee users as well as bad wfp users. Use the system correctly your have a very good round which I think i have proved.

Justin

H h20

Re: First WFP job lost
« Reply #22 on: November 19, 2005, 01:17:12 pm »
you will get complaints 9 times out of 10 when using wfp domesticaly.


I Started with WFP only nearly 2 years ago and 95% of my round is Domestics, they love it and I pick up more work daily from using it. Yeah I have lost the odd one or two whom dont like the system, but gain so many more whom do like it.

Its all about using the system correctly nothing else, you get bad squeegee users as well as bad wfp users. Use the system correctly your have a very good round which I think i have proved.

Justin
Exactly right,use your tools right and you can`t go wrong,Gaz

T_W_CONTRACTS

  • Posts: 55
Re: First WFP job lost
« Reply #23 on: November 19, 2005, 01:18:38 pm »
I use wfp on both commercial and domestic,been using for 6 months not one complaint,i am the best window cleaner money can buy,i don`t do complaints i do compliments,Gaz
;D

i suppose it depends on what type of customer you have, the old biddies are the worse they moan about everything, whereas the younger ones are more easy going ::)
stay safe and never take risk's

H h20

Re: First WFP job lost
« Reply #24 on: November 19, 2005, 01:21:11 pm »
I use wfp on both commercial and domestic,been using for 6 months not one complaint,i am the best window cleaner money can buy,i don`t do complaints i do compliments,Gaz
;D

i suppose it depends on what type of customer you have, the old biddies are the worse they moan about everything, whereas the younger ones are more easy going ::)
Yes i do agree the younger customers are easier going but my older customers are wiser and like the safer approach,Gaz

Justin Ruggles

  • Posts: 57
Re: First WFP job lost
« Reply #25 on: November 19, 2005, 01:25:53 pm »
The two that I lost due to the system where middle aged, One did not like the idea of the windows wet when I left, the other was due to oxided frames which 50% my fault as I was new and did not really no how to over come this problem, but now I can clean these types of frames no problem.

I also found the old girls love it and really imbraced the change, they where really impressed due to the frames as well, and how clean the windows where afer.

Now the young ones dont really care how you clean the windows as long as they are clean after.

Its down to the way you approach the customer at the end of the day.

Justin

Paul Coleman

Re: First WFP job lost
« Reply #26 on: November 19, 2005, 01:41:52 pm »
you will get complaints 9 times out of 10 when using wfp domesticaly.

i only use the wfp on commercial contracts unless the domestic job you are doing has no alternative other than the pole   (difficult access) and even then you have to make the customer fully aware of the end result of the pole work, that way they cant complain as you have informed them of the advantages and disadvantages of the wfp.

for window cleaners who use the wfp out of sheer laziness then you cant really moan when you start losing work  ::)

I'm wondering how anyone could use WFP out of laziness.  I find it much easier working the traditional way - leaded and Georgian excepted.  Even on domestic windows where ladder access was unsafe, I found myself using an Unger pole and backflip before.  I see you've put a smiley in there.  Nearly had me going  :) .  I guess laziness is a relative thing really.  Any type of window cleaning can be hard graft.  Easy compared with when I used to be a builder's labourer but harder than most jobs.
.

Paul Coleman

Re: First WFP job lost
« Reply #27 on: November 19, 2005, 01:50:48 pm »
you will get complaints 9 times out of 10 when using wfp domesticaly.



Exactly right,use your tools right and you can`t go wrong,Gaz

Point taken.  I'm wondering if I need to spend a bit of time with someone who's got a lot more WFP experience than me.  I did spend a day with someone a while back and it was very helpful.  However, if I do this a bit more, the wider range of tips I can pick up.  I will be going back to my ladder next week temporarily.  Not because of one complaint but because I've fallen behind with my workload. I made up my mind before starting this that I would revert to the ladder early on if I got behind too far.  Ladder work is still a lot quicker for me - though I do feel a bit out of practice now.

H h20

Re: First WFP job lost
« Reply #28 on: November 19, 2005, 01:56:40 pm »
you will get complaints 9 times out of 10 when using wfp domesticaly.



Exactly right,use your tools right and you can`t go wrong,Gaz

Point taken.  I'm wondering if I need to spend a bit of time with someone who's got a lot more WFP experience than me.  I did spend a day with someone a while back and it was very helpful.  However, if I do this a bit more, the wider range of tips I can pick up.  I will be going back to my ladder next week temporarily.  Not because of one complaint but because I've fallen behind with my workload. I made up my mind before starting this that I would revert to the ladder early on if I got behind too far.  Ladder work is still a lot quicker for me - though I do feel a bit out of practice now.
No no no,if you go back to a ladder,you will be losing more wfp experience,and defeating the object of why you got wfp in the first place,stick to it it will come,if you are determind to use wfp you will succeed,be a fixer not a failure,Gaz

Paul Coleman

Re: First WFP job lost
« Reply #29 on: November 19, 2005, 02:12:53 pm »
you will get complaints 9 times out of 10 when using wfp domesticaly.



Exactly right,use your tools right and you can`t go wrong,Gaz

Point taken.  I'm wondering if I need to spend a bit of time with someone who's got a lot more WFP experience than me.  I did spend a day with someone a while back and it was very helpful.  However, if I do this a bit more, the wider range of tips I can pick up.  I will be going back to my ladder next week temporarily.  Not because of one complaint but because I've fallen behind with my workload. I made up my mind before starting this that I would revert to the ladder early on if I got behind too far.  Ladder work is still a lot quicker for me - though I do feel a bit out of practice now.
No no no,if you go back to a ladder,you will be losing more wfp experience,and defeating the object of why you got wfp in the first place,stick to it it will come,if you are determind to use wfp you will succeed,be a fixer not a failure,Gaz

Gaz.  It's a money issue.  I only want  one good week (or maybe 10 days) then I'll be back on the pole again.  I've taken out a lot of credit to get started on WFP.  There's no way I'm going to abandon it.  I've made my commitment.  However, I also have a commitment to pay the bills.  I'm even in discussion with someone at the moment to rent a small place for a static holding tank.  That's hardly the action of someone who is about to abandon WFP. This is only a stopgap for cashflow.  I always knew there would be a dip in my income/outgoings ratio early on into WFP.  I made the decision some weeks ago (before starting WFP) that I would probably introduce it to part of the round at a time.  I just need to ensure that I record which ones I've WFP'd and which ones I haven't.
In fact, if I'd managed to sell my Escort van, I probably would have gritted my teeth and carried on poling.  However, while it remains unsold, there is a hole in my bank balance.  I've decided to put a new MOT on it and drop the asking price a bit.  The current MOT expires on March 1st and that puts some people off.

H h20

Re: First WFP job lost
« Reply #30 on: November 19, 2005, 02:24:45 pm »
Im just trying to give you the advice i did, i was so dempted to go back to a ladder not because i was doing a bad job( far from it),it was the setting up and the hoses and poles etc but i stuck it out and mastered it i don`t even have to think about it anymore it`s because i gave myself the experience by NOT going back to a ladder,but if you say you need to do it for the money then it`s your decision,Gaz

Moderator David@stives

  • Posts: 8829
Re: First WFP job lost
« Reply #31 on: November 19, 2005, 02:29:02 pm »
you will get complaints 9 times out of 10 when using wfp domesticaly.

i only use the wfp on commercial contracts unless the domestic job you are doing has no alternative other than the pole   (difficult access) and even then you have to make the customer fully aware of the end result of the pole work, that way they cant complain as you have informed them of the advantages and disadvantages of the wfp.

for window cleaners who use the wfp out of sheer laziness then you cant really moan when you start losing work  ::)





Wfp out of laziness are you for real .

Most people use wfp for safety ,laziness is nothing to do with it wfp used correctly will produce results as good as a squeegie if not better at times .

The thing which is lacking is "Training".

It is a lot harder to master than traditional methods.If you are getting spots or runs go on a course ,if not get an "experienced "user to teach you to use wfp correctly.

Dave

H h20

Re: First WFP job lost
« Reply #32 on: November 19, 2005, 02:30:28 pm »
you will get complaints 9 times out of 10 when using wfp domesticaly.

i only use the wfp on commercial contracts unless the domestic job you are doing has no alternative other than the pole   (difficult access) and even then you have to make the customer fully aware of the end result of the pole work, that way they cant complain as you have informed them of the advantages and disadvantages of the wfp.

for window cleaners who use the wfp out of sheer laziness then you cant really moan when you start losing work  ::)





Wfp out of laziness are you for real .

Most people use wfp for safety ,laziness is nothing to do with it wfp used correctly will produce results as good as a squeegie if not better at times .

The thing which is lacking is "Training".

It is a lot harder to master than traditional methods.If you are getting spots or runs go on a course ,if not get an "experienced "user to teach you to use wfp correctly.

Dave
Here here Dave,from one master to another,Gaz

Paul Coleman

Re: First WFP job lost
« Reply #33 on: November 19, 2005, 02:55:27 pm »
Im just trying to give you the advice i did, i was so dempted to go back to a ladder not because i was doing a bad job( far from it),it was the setting up and the hoses and poles etc but i stuck it out and mastered it i don`t even have to think about it anymore it`s because i gave myself the experience by NOT going back to a ladder,but if you say you need to do it for the money then it`s your decision,Gaz
Also Gaza, it's been a baptism of fire with this freeze up happening just as I was getting on a roll with WFP.  I nearly had an accident with my trolley too yesterday.  Wheeling up and down steps to my flat for recharging can be tricky even without any water in it.  I am having things set up soon so that I can recharge it in the van.
Now that I've been WFPing in earnest for a week or so, I'm wondering if I have chosen the right trolley for me.  It's a decent trolley, but I'm starting to see the wisdom of having a hosereel attached to it.  That would help speed things up a bit as it would mean either less van moves OR less walking to and from the van with a hosereel and trolley separately (I find it awkward pulling one on each arm as I keep whacking my heels ).  It doesn't sound much but it's little things like that which will help me work better.  Ideally, it would be useful to have a trolley with hosereel, DI unit, a pole holder, and the ability to carry 50 litres in 2 x 25 litre containers for easier loading/unloading and with a battery that isn't of the lead acid variety (I understand you can have a problem if they tip).  However, that would probably be a bit too much to have on one trolley.  In fact, while I'm fantasizing, it would be nice to have that (with more than 50 litres of water) in the back of the van on a mini tractor that you could drive around  ;D - maybe a bit like one of those grass cutting machines.  I can just imagine the hinged ramp lowering from the back of the van, the large driveable trolley being driven down it, and the Thunderbirds theme tune in the background  ;D .  While they're at it, they could install a portapotty on the back of it for when you pee yourself laughing.  That's reminds me of another problem I have with WFP.  All that running water makes me want to pee more.  Mind you, at least I've got a big enough van now to have a pee in the back into something.  That would have been a bit difficult with the Escort.

On a more serious note, I genuinely appreciate your concern Gaza.  Compared with some of the obstacles I've encountered in my life, mastering WFP is a minor irritation and no more.  My goal is to double my turnover by Autumn 2007.  I will have larger overheads so it won't be double income.  I'm going to have some fun with this but I just need to jump the early hurdles first.

Paul Coleman

Re: First WFP job lost
« Reply #34 on: November 19, 2005, 03:06:53 pm »
you will get complaints 9 times out of 10 when using wfp domesticaly.

i only use the wfp on commercial contracts unless the domestic job you are doing has no alternative other than the pole   (difficult access) and even then you have to make the customer fully aware of the end result of the pole work, that way they cant complain as you have informed them of the advantages and disadvantages of the wfp.

for window cleaners who use the wfp out of sheer laziness then you cant really moan when you start losing work  ::)





Wfp out of laziness are you for real .

Most people use wfp for safety ,laziness is nothing to do with it wfp used correctly will produce results as good as a squeegie if not better at times .

The thing which is lacking is "Training".

It is a lot harder to master than traditional methods.If you are getting spots or runs go on a course ,if not get an "experienced "user to teach you to use wfp correctly.

Dave

I did go on the BWCA course recently.  As far as I can tell, I did things the way I was shown.  I think I would have helped myself better if I had gone over the windows twice perhaps as it was a first clean.  It wasn't a very dirty first clean as he had cleaned them a couple of times himself since they were installed a while ago.  However, I suppose I should have gone round again to try and draw the detergent out that he used.

Moderator David@stives

  • Posts: 8829
Re: First WFP job lost
« Reply #35 on: November 19, 2005, 03:33:02 pm »
Shiner

I suspect you are being to economical with your water,since i went to a 650litre tank i have very few problems now i simply turn the dial up and flood the windows and this done the trick.

There is no substitute for lots of rinsing especially on the first few cleans.

Dave

Paul Coleman

Re: First WFP job lost
« Reply #36 on: November 19, 2005, 04:07:25 pm »
Shiner

I suspect you are being to economical with your water,since i went to a 650litre tank i have very few problems now i simply turn the dial up and flood the windows and this done the trick.

There is no substitute for lots of rinsing especially on the first few cleans.

Dave

I do have a 500 litre tank David which should be plenty except for the most demanding of days (large jobs and very dirty first clean).  However, I haven't been getting anywhere near the expected fill rate from the van mount (RO). This may be a water pressure issue where I'm filling up. I've yet to try it out in another area.  However, even with the expected fill rate, it would take 2 hours to fill which means waiting around.  I think I've been aware of all this at the back of my mind and maybe using less water over it.  That's one reason I will be getting a static tank in the not-so-distant future.  Fast fill and away I go.  It will be an extra drain on finances renting a place and getting a static RO, but at least I will be able to work a lot more efficiently from it.  With ready access to pre-filtered water, I won't need to concern myself about how much I'm using.

Re: First WFP job lost
« Reply #37 on: November 19, 2005, 04:15:37 pm »

There is no substitute for lots of rinsing especially on the first few cleans.

Dave


I think that Dave is correct.  The first couple of times around I was actually slower than with trad. A combination of factors: I had to relearn my rounds...  that is where to put trolley etc and also time spent on the windows. Now..  before I went WFP I cleaned all frames so it will probably be even worse for anyone who didn't. Just about to start my 6th time around now and apart from new customers it's a dawdle.  I tell anyone who gets a Freedom trolley that it isn't a miracle worker and that they will probably get frusrated etc at the time taken 1st and 2nd times around but just to persevere... and whatever they do..  NOT to skimp on water. ( I found doing that actually slowed me down because its so slow trying to rinse with a very low flow)

Did I just say Dave is right???   ;D

Andrew

Morph

Re: First WFP job lost
« Reply #38 on: November 19, 2005, 07:55:43 pm »
No mate Dave got it from Golden Graham (dearly departed...R.I.P)

Rinse Rinse Rinse :D

Pj

gaza

  • Posts: 1642
Re: First WFP job lost
« Reply #39 on: November 19, 2005, 09:16:14 pm »
TW CONTRACTS :What a load of rubish,come and look at my windows,any muppet can clean commercial,cus the standard is normally poorer,unless you take every clean as though its your last[like Ido] domestic is more skill than luck.

  gaza
IM AT THAT AGE MY BACK GOES OUT MORE THAN I DO