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Tom White

Re: Lost a customer today because
« Reply #20 on: October 21, 2011, 11:47:03 pm »
I lost a nice one today, their Gardiner is going to do them, though he did want me back around Easter to do the windows the Gardiner can't do.   ;D

I feel sorry for the poor Gardiner, they've had him smashing about ten tons of logs in their back garden - for months now.  You should see the absolutely massive amount of logs this guy has done.

I just hope he charges them well; but I doubt it; if they've cancelled me for their Gardiner. ;D

Re: Lost a customer today because
« Reply #21 on: October 22, 2011, 03:43:07 am »
When the particle of water holding the spec of dust dries.... the dust blows off  ;D

Does it tho?

I did a conservatory roof a couple of weeks ago, lots of trees around, huge conservatory, very windy.  And the side in the wind was  covered in dust, only noticeable once dried.  Sure, it wiped off, it wasnt on there tough or anything, but neither was it blowing off in the still strong wind.  maybe it needed a force 10....  ;D

A & J Owen Window Cleaning

  • Posts: 2192
Re: Lost a customer today because
« Reply #22 on: October 22, 2011, 01:26:05 pm »
I lost a nice one today, their Gardiner is going to do them, though he did want me back around Easter to do the windows the Gardiner can't do.   ;D

I feel sorry for the poor Gardiner, they've had him smashing about ten tons of logs in their back garden - for months now.  You should see the absolutely massive amount of logs this guy has done.

I just hope he charges them well; but I doubt it; if they've cancelled me for their Gardiner. ;D

He's probably charging them £7/8 ph. £10 tops. That's the going rate round here anyway. That's why they always look depressed and why we don't do that many gardens any more  ;D

stuart mc

  • Posts: 7775
Re: Lost a customer today because
« Reply #23 on: October 22, 2011, 01:34:56 pm »
agree, once its dried dirt sticks to traditional cleaned windows. however, with wfp windows are left wet, so dust can get blown onto glass and stick to wet windows.... think bout it. am I wrong anyone?!  ??? ??? :-[

no you aren't wrong but no one will believe you ;)

Richard iSparkle

  • Posts: 2491
Re: Lost a customer today because
« Reply #24 on: October 22, 2011, 03:36:28 pm »
lost a customer last week because he said i didnt pick my feet up when i walked.  said it was knocking stones off his drive!  nothing to do with the fact that he owed £46 as he'd not paid for 3 months, and i sent him a letter to ask him to pay  :o
iSparkle Window Cleaning

www.isparklewindowcleaning.uk

jon shaw

  • Posts: 6
Re: Lost a customer today because
« Reply #25 on: October 22, 2011, 04:28:47 pm »
when i was a milkman , i lost a custy saying her fridge had broken and didn`t want deliveries any more! lol
people will just make up an excuse rather than say they cant afford it because of...ect.
its just easier to blame someone else.......

AuRavelling79

  • Posts: 26702
Re: Lost a customer today because
« Reply #26 on: October 22, 2011, 08:17:31 pm »
lost a customer last week because he said i didnt pick my feet up when i walked.  said it was knocking stones off his drive!  nothing to do with the fact that he owed £46 as he'd not paid for 3 months, and i sent him a letter to ask him to pay  :o

That is amazing! I bet you were left Richard Speechless!

It's a game of three halves!

AuRavelling79

  • Posts: 26702
Re: Lost a customer today because
« Reply #27 on: October 22, 2011, 08:18:17 pm »
I lost a nice one today, their Gardiner is going to do them, though he did want me back around Easter to do the windows the Gardiner can't do.   ;D

I feel sorry for the poor Gardiner, they've had him smashing about ten tons of logs in their back garden - for months now.  You should see the absolutely massive amount of logs this guy has done.

I just hope he charges them well; but I doubt it; if they've cancelled me for their Gardiner. ;D

"Gardener", Tosh - unless it was Alex.  ;D
It's a game of three halves!

Londoner

Re: Lost a customer today because
« Reply #28 on: October 22, 2011, 10:03:22 pm »
Logs fetch money round these parts, so many woodburners, offer to clear them for free. People pay money for logs.

Spruce

  • Posts: 8666
Re: Lost a customer today because
« Reply #29 on: October 23, 2011, 07:47:41 am »
lost a customer last week because he said i didnt pick my feet up when i walked.  said it was knocking stones off his drive!  nothing to do with the fact that he owed £46 as he'd not paid for 3 months, and i sent him a letter to ask him to pay  :o

That is amazing! I bet you were left Richard Speechless!



 ;D ;D ;D
Success is 1% inspiration, 98% perspiration and 2% attention to detail!

The older I get, the better I was ;)

boshravie

Re: Lost a customer today because
« Reply #30 on: October 23, 2011, 08:13:56 am »
Had one yesterday who said, I like to cancel, not because we are not doing a  bad job, he said in fact we doing an excellent job, but he noticed that THE WINDOWS GET DIRTY MUCH QUICKER  ;D Now this is a new one to me.  :-\

In fact lot of these silly reasons are due to cut back, some people cutting back on their monthly expenses and they feel shy to say they cant afford it.

boshravie

Re: Lost a customer today because
« Reply #31 on: October 23, 2011, 08:21:40 am »
I lost a nice one today, their Gardiner is going to do them, though he did want me back around Easter to do the windows the Gardiner can't do.   ;D

I feel sorry for the poor Gardiner, they've had him smashing about ten tons of logs in their back garden - for months now.  You should see the absolutely massive amount of logs this guy has done.

I just hope he charges them well; but I doubt it; if they've cancelled me for their Gardiner. ;D

"Gardener", Tosh - unless it was Alex.  ;D


 ;D ;D ;D ;D

boshravie

Re: Lost a customer today because
« Reply #32 on: October 23, 2011, 08:22:44 am »
lost a customer last week because he said i didnt pick my feet up when i walked.  said it was knocking stones off his drive!  nothing to do with the fact that he owed £46 as he'd not paid for 3 months, and i sent him a letter to ask him to pay  :o

That is amazing! I bet you were left Richard Speechless!





 ;D ;D ;D ;D ;D

 ;D ;D ;D

Re: Lost a customer today because
« Reply #33 on: October 23, 2011, 05:25:40 pm »
I got a new customer she said she had a problem with her old windy he never cleaned properly.After I did the job she said that`s a good job. I would come again in eight weeks.The day before the the clean she left a message saying they were still to clean she wanted to wait two weeks.She then got a message from me thanks, but it would be better if she called her old cleaner as I only cleaned if people stuck to an agreed cycle.Bye !

Pope vader

  • Posts: 1944
Re: Lost a customer today because
« Reply #34 on: October 23, 2011, 06:11:59 pm »
i blame the window cleaners offering 3 month cleans  lost a custy as i wouldnt do hers every 3 months like here mate was offered by a wc

Re: Lost a customer today because
« Reply #35 on: October 23, 2011, 06:39:53 pm »
i blame the window cleaners offering 3 month cleans  lost a custy as i wouldnt do hers every 3 months like here mate was offered by a wc

Yes and it brings in lots of business.... ;)

StockClean

Re: Lost a customer today because
« Reply #36 on: October 23, 2011, 09:44:37 pm »
Quarterly cleans are very lucrative.