[josephus]

so i did a job today. im busy right now with windows but felt id better do it anyway.

i got thier heard the sad story of thier bad estate, and did 2 rooms for 30 quid  and a rug free.

i was nice when i was asked if her husband could drop the money off tonight.

then i got the call.

"the stains came back" the hair dye wouldnt budge. the rug you did then placed over a cabinet fell off 3 hours later and broke a mirror. the hose broke a chunk of plaster.

this from the woman who left her baby upstairs crying next to my ninja while she ate halloween sweeties.

god i hate her.

you try to be a good guy and what do you get ?

you must be using cheap machine and chems since your cheaper than everyone else (i used crystal green). no you nasty cow i was doing you a favour cause i had a 200.00 quid factory that afternoon and didnt need the cash.

i hate theses type so much right now

jo

[Shaun_Ashmore]

Respectfully Jo, you don't need um, don't do favours because they just end up costing you!

[josephus]

cheers

from now on everybody pays or the machine stays in the van. i mean,,,, to slag me off cause i didnt charge her !!!!

i bet i get a letter claimind damages. any thoughts on how to react if i do.

jo

[John Kelly]

Sounds like they were after a free clean. Unlikely they'll take it further. Put it down to experience and move on. Its happened to us all.

[Chris Bailey]

Jo

In hind sight...

If you had charged full price would she have had the job done!

£30, not a lot for 2 beds and a rug, and all that hassle.

Chris

[Kev Loomes]

Had one not so long ago. Nasty piece of work. Initially she was fine and said "Ive got to pop out, while Im out I'll get your cash but wont be back until late - can you pop in tomorrow and pick it up. Dont worry you will definately get your money"

Reluctantly I said ok, so (you guessed it) I went back the next day and was told by her 10 year old that she wasnt in (yeh right). So now Im getting the severe hump. I tried about 7 times even ringing her all to no avail. I should have guessed it when I saw the type of house (single mum - council house), but it just didnt register at the time because we were running late.

That cost me £140.00.

Learnt my lesson on that day. I threatened her with court action in a letter - but NOTHING. I hate scammers just like all of us, but now Ive put it behind me. Got to think positive!

[Elite (Ben)]

for £140 i would consider taking it further, you can retrieve court costs and it needn't cost you the earth.
ben

[dirtbusters]

about 10 years ago i cleaned the carpet in a takeway which i later found out was a notorious non payer ,needless to say it was black with grease etc.did a fantastic job with the white part of the pattern gleaming.whilst packing up the gear the two brothers who owned the takeway decided to move one of the sofas and proceeded to tell me they were not paying as the pile did not look the same as under the sofa ie brand new.
i took excepting to this obvious attempt to rip me off and as the machine was still standing on the carpet told them if they did not pay 40 litres of dirty water would be given back to them.
THEY PAID
ps i am 6 ft 4 so i don't know if this had anything to do with it.

[ABLECLEAN]

Dirtbusters, Dave 401Uk had the same problem with an Asian restaurant only he "Did" dump the water on the carpet and extracted it after the shocked owner coughed up the full amount.

[woodman]

All of these examples are the exceptions, I had one myself who complained after I cleaned a cat urine saturated carpet that stank to the heavens.The whole house which was huge stank from top to bottom of cats mess, not nice if your allergic to cats like me

I explained there was no guarantees and she agreed, I cleaned and the stains as predicted did not come out but the smell went.

She duly paid up but 3 days later rang to say I has made the stains  worse than before  : but the smell had not returned.

She wanted me to call and clean again (normally not a problem but I knew it wouldn't end there) if not contribute to a replacement carpet

I told her there was no chance of that, I did not want her as a client as gave her a full refund with out prejudice. End of

I don't want this type of business she was trouble and a conwomen and I would rather get shot of her asap and move on.

Think about all the clients that love you not the ones that try it on and do there best to ruin your day,week,month what ever these clients are 99.9% of your business so why worry.

[Fintan_Coll]

I know these things happen but they are rare. Have only one customer who did not pay me this year so far and that was for a stairs and landing. Not worth going after. They live in a real posh house all the same and I know the lady and her mother and her grandmother. Did work for them all, never a problem, so you never really know. On the other hand, unlike formula6, I have often cleaned for single mothers in Council houses without any difficulties.

[Kinver_Clean]

3 of us did 4000 sq m 125 miles from home. Quoted £2/ mt for HWE and was accepted. 7 days before job was due was told had to be dry not wet because of computers.  Got a mate in with DF and did it over 6 alternate nights to allow for pad washing etc. Charged £3.8/mt. After being paid 1/4 money they said it should have been 90p / mt and thats what they would pay. Took from Feb to Dec to get the money but they paid after court case (cost them an extra £750 for court fees)

Then you get a lady who thought that we had worked very hard and paid us £150 instead of £100.

No telling is there?

Trevor

[scott.]

People on council estate got carpet cleaned !!!
Ive only had one of them in the past 2 years!!
Youre privilaged mate

[John_Flynn]

Hey Scott

What are you implying, I live on a Council Estate

[cleaning co]

ME TOO

[scott.]

me too!!

[tony harrison]

Not Me

[Martin S]

Nor me 

[scott.]

SNOBS!!

[scott.]

There's nothing wrong with council estate people ....It's just a statistical fact with me, that I dont get any calls from them...just the one, in 2 years...and he was emigrating ...maybe they all have wooden floors around here