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mike roberts

How can you compete??
« on: October 08, 2011, 02:34:33 pm »
Had an email enquiry thursday aprox 3.00pm after quote for lounge, hallway and possibly 2 beds carpet cleaning. I arrived back late Thursday evening after 8.00 pm decided to return call Friday.
Unfortunately, were I was working on Friday there was no signal (orange  >:()
--on my return to office returned call around lunch time (Friday) ....

Was expecting 'customer' to of received other quotes .. maybe ... however someone had been out Thursday to quote and completed job Friday morning took about 3-3.5 hrs. :o

Just no way I can compete with that sort of turnaround ....
Is the work so sparse at the mo for carpet cleaning  ??? ???

Managed to get alot of info out of customer .. this guy was contacted same time as me ... used a TM was totally free Friday.




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Dave_Lee

  • Posts: 1728
Re: How can you compete??
« Reply #1 on: October 08, 2011, 03:33:44 pm »
He may have had a postponement or cancellation, or been generally busy but simply couldn't fill that one day, it happens.
If you are busy then why let it concern you, it may be you nippin in before him next time.
Dave.
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Dave Lee, Owner of Deepclean Services
Chorley Lancs. Est 1980.
"Pay Cheap -You get Cheap - Pay a little more and get something Better."

Andy Hogarth

  • Posts: 501
Re: How can you compete??
« Reply #2 on: October 08, 2011, 04:19:33 pm »
I've done it myself mate, I've gone into a week with next to no work booked in but still ended up working flat out that week. Often had a spare afternoon or morning that gets filled the day before.

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Www.2venturegroup.com

Bob McWilliam

  • Posts: 19
Re: How can you compete??
« Reply #3 on: October 08, 2011, 05:06:40 pm »
Wouldn't worry, you were busy. I've had new customers tell me before now that if I could do it at very short notice they wouldn't use me. Their view being that if i'm not booked up, I must be rubbish. You can't win.
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gwrightson

  • Posts: 3617
Re: How can you compete??
« Reply #4 on: October 08, 2011, 05:41:11 pm »


Bob,
why dont you tell them you have had a postponment if they did it urgently , non the wiser ,
or simply tell then you have a booking that can be put off as a regular and doesnt mind when you fit it in ,

i have even gone as far as saying ,i have a quite week next week, was due to go away but the trip was cancelled , always a way of giving the immpression you are busy when infact you may have a quite week coming up
 geoff
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who ever said dont knock before u try ,i never tried dog crap but i know i wouldnt like  haha

Andy Hogarth

  • Posts: 501
Re: How can you compete??
« Reply #5 on: October 08, 2011, 06:29:41 pm »
Quote
or simply tell then you have a booking that can be put off as a regular and doesnt mind when you fit it in

The shuffle about bluff hahaha one of my Fav

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Doug Holloway

  • Posts: 3917
Re: How can you compete??
« Reply #6 on: October 08, 2011, 06:47:04 pm »
Hi guys

Not worth worrying about jobs you couldn't get too, it's when you can respond straight away on a regular basis that you need to worry!

Cheers

doug
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mike roberts

Re: How can you compete??
« Reply #7 on: October 08, 2011, 07:08:08 pm »
Quote from: Doug Holloway on October 08, 2011, 06:47:04 pm
Hi guys

Not worth worrying about jobs you couldn't get too, it's when you can respond straight away on a regular basis that you need to worry!

Cheers

doug

yer fair play - what I didnt say is how much he charged £70 all in    :'(
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homenclean

  • Posts: 587
Re: How can you compete??
« Reply #8 on: October 08, 2011, 08:12:10 pm »
more fool him sounds like he`s desperate for the work.

john
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Jim_77

Re: How can you compete??
« Reply #9 on: October 09, 2011, 01:41:48 am »
This wasn't in Northants by any chance was it Mike?!

Because I had an enquiry Thursday that I did Friday, I had blanked the morning off to get some other things done but it was a case of strike while the iron's hot ;)  I could have lost it if I'd told her she'd have to wait until next Wednesday!
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Doug Holloway

  • Posts: 3917
Re: How can you compete??
« Reply #10 on: October 09, 2011, 10:51:41 am »
Jim

Did you do it for £70?

Cheers

doug
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Jim_77

Re: How can you compete??
« Reply #11 on: October 09, 2011, 12:36:24 pm »
Oh, didn't see that bit!

Would have maybe got the lounge done for that!  So no way it was me then!!!!! :D
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mike roberts

Re: How can you compete??
« Reply #12 on: October 09, 2011, 05:00:30 pm »
Quote from: Jim Neal on October 09, 2011, 12:36:24 pm
Oh, didn't see that bit!

Would have maybe got the lounge done for that!  So no way it was me then!!!!! :D

 ;D ;D didnt think so  ;D ;D job was in Toddington
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Mark Lawrence

  • Posts: 288
Re: How can you compete??
« Reply #13 on: October 09, 2011, 07:49:49 pm »
He has a TM, and it took him 3.5hrs....all for £70 :o :o Unbelievable. A porty would have probably taken 5hrs. All that for £70! Who was the company just out of interest?

Better off working at Asda's tbh, as he still has to take off his wages and business running costs - inc petrol for all that running time.

Mark
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AshWhite

  • Posts: 3427
Re: How can you compete??
« Reply #14 on: October 09, 2011, 07:52:15 pm »
3 rooms and a hall in 3.5 hours - did he start the tm??
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Steve Rothwell

Re: How can you compete??
« Reply #15 on: October 09, 2011, 08:56:21 pm »
I have got 2 rooms and a hall down to 45 mins with a rotary now

 ;D ;D
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Mike Halliday

  • Posts: 11578
Re: How can you compete??
« Reply #16 on: October 09, 2011, 09:02:26 pm »
£70, 3.5 hrs, 3 rooms & a hall

sounds like a porkie-pie to me,
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Mike Halliday.  www.henryhalliday.co.uk

mike roberts

Re: How can you compete??
« Reply #17 on: October 10, 2011, 07:09:56 am »
Quote from: Mike Halliday on October 09, 2011, 09:02:26 pm
£70, 3.5 hrs, 3 rooms & a hall

sounds like a porkie-pie to me,

thks  :-X ... seems like long time agree... But thats what customer said  ??? ???

I will ring her back and argue point with her  ??? ??? because U disagree  ;D ;D
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Craigp

  • Posts: 1272
Re: How can you compete??
« Reply #18 on: October 10, 2011, 09:26:48 am »
How do you know what he charged and how long it took him?

 You asked!!?
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mike roberts

Re: How can you compete??
« Reply #19 on: October 10, 2011, 10:01:14 am »
To be honest amazed it had been done already when I phoned her .. took me by surprise and yes asked her .... nice ederly lady happy to tell me  ;D ;D
Wish i did ask.. who did it ? but didnt as I say took me by surprise. Kicked myself later!

We always chase up quotes...  if we dont get the job we ask what the other company charged ... some more than happy to tell u some dont  :P
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