[purdy]

Hi all, been trying to clean a cream wool rug using pre spray gold (PH8) dilute used 10ml per ltr of water, then fabric fibre rinse with not much difference in look after, the rug has lots of which looks like coffee& tea stains patches ect.
Should i increase the pre spray dilution, used luke warm water.
Thanks alot.

[ollie]

Hi, i use pre spray gold as a prespray for my wool rugs, then use "fibresafe gold"  (or liquid woolsafe)in my tank at 60 degrees then empty the tank and refill with  with fabric and fibre rinse at 60 degrees and go over again.( Or just rinse with freshwater and mist the fibre and fabric rinse over afterwards to stabilise the colours etc)
Ollie

[Mike Halliday]

it seems to me all you are doing it doing a general clean of the rug, not actual stain removal.

You've got stains so need to take the cleaning to the next level, if you can get the customer to confirm the stains are tea or coffee then you will have to start a specific stain removal procedure.

start with a general coffee stain remover if that does'nt work tell the customer the stains are not removable so she'll have to live with them!

there are other things you could try but they are quite advanced and without wanting to sound cheeky you don't seem to have the experiance to use them.

Mike