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AuRavelling79

  • Posts: 26831
Re: What Would You Do?
« Reply #20 on: September 11, 2011, 11:01:48 pm »
you cant sell work then pinch it back if he is still in the area

As a general principle I agree - but if (especially after two years) a custy doesn't want him due to his unreliability or poor work quality) and they approach you then it is fair game IMO. Out of courtesy I would tell him the custy approached me and that I would take them on.

I wouldn't approach a custy I had sold or canvass in the immediate vicinity but if they approach me on the above terms then that's tough.

How about this? About 5 years ago a mate's brother moved down from Manchester after being robbed at knifepoint while driving a taxi - he wanted to stop taxiwork and set up as a windy and I said he was welcome (for free) to about ten custies that I could spare and who were low priced at the end of a street.

Over the next year or two three of them asked me to take them back on and I refused. One of them begged and I said my prices were double and that I didn't want to go back on my "deal" with the other windy. Finally he said - look the other guy is rubbish, leaves spots and is unreliable.

So I took him back and then six of the others came back over the last year and finally one who had left the other windy for yet another windy was let down by the last windy (if you follow that!) and came over last week and begged me to take him back which I did plus his mother in a nearby house.

So yes in extreme circumstances I would have them back if I needed them.

What do you think?
It's a game of three halves!

GB Window Cleaning

  • Posts: 3262
Re: What Would You Do?
« Reply #21 on: September 11, 2011, 11:09:30 pm »
you cant sell work then pinch it back if he is still in the area

its not pinching if the custy dont want him stan! but i would tell the custy to sack the windy first then i'll give em a price
Listen mate, you appear to be a disaster. You'll leave the custy with spotty windows and knock out the competition with your gracie jujitsu, give some of us a chance will ya !!!

 ;D sorry

GB Window Cleaning

  • Posts: 3262
Re: What Would You Do?
« Reply #22 on: September 11, 2011, 11:11:54 pm »
you cant sell work then pinch it back if he is still in the area

As a general principle I agree - but if (especially after two years) a custy doesn't want him due to his unreliability or poor work quality) and they approach you then it is fair game IMO. Out of courtesy I would tell him the custy approached me and that I would take them on.

I wouldn't approach a custy I had sold or canvass in the immediate vicinity but if they approach me on the above terms then that's tough.

How about this? About 5 years ago a mate's brother moved down from Manchester after being robbed at knifepoint while driving a taxi - he wanted to stop taxiwork and set up as a windy and I said he was welcome (for free) to about ten custies that I could spare and who were low priced at the end of a street.

Over the next year or two three of them asked me to take them back on and I refused. One of them begged and I said my prices were double and that I didn't want to go back on my "deal" with the other windy. Finally he said - look the other guy is rubbish, leaves spots and is unreliable.

So I took him back and then six of the others came back over the last year and finally one who had left the other windy for yet another windy was let down by the last windy (if you follow that!) and came over last week and begged me to take him back which I did plus his mother in a nearby house.

So yes in extreme circumstances I would have them back if I needed them.

What do you think?
agreed

deeege

  • Posts: 5116
Re: What Would You Do?
« Reply #23 on: September 12, 2011, 08:44:58 am »
I'm with mikecam on this one.

It seems pretty unethical to take payment for customers and then take them back, regardless of the situation with current wc.

I'd approach him and offer to give his money back, explaining that some of his customers had contacted you. If he refuses and wants to keep them, then leave them well alone.
"....and it's lend me ten pounds, I'll buy you a drink, and mother wake me early in the morning."

GB Window Cleaning

  • Posts: 3262
Re: What Would You Do?
« Reply #24 on: September 12, 2011, 08:53:14 am »
I'm with mikecam on this one.

It seems pretty unethical to take payment for customers and then take them back, regardless of the situation with current wc.

I'd approach him and offer to give his money back, explaining that some of his customers had contacted you. If he refuses and wants to keep them, then leave them well alone.

im not sure ive read the original post right after reading this  ???  i'll read it later again when i get home!

Darranvps

Re: What Would You Do?
« Reply #25 on: September 12, 2011, 10:49:53 am »
You've SOLD IT - either buy it back or LEAVE IT ALONE

KLEENAWAY

  • Posts: 891
Re: What Would You Do?
« Reply #26 on: September 12, 2011, 11:45:32 am »
Or pass the details on to me, ill canvass it and if i get alot of work ill sort you out a few quid! The current wc can "talk" to me  ;)

Danny

Danny Guest

  • Posts: 545
Re: What Would You Do?
« Reply #27 on: September 12, 2011, 05:09:33 pm »
Offer to teach him how to clean windows properly.
Im sensing an opportunity to buy a round inexpensively. Im not looking to improve my competition  ;D

I'd of thought you'd be paying him what you sold it for?

No mike he seems to have lost quite a few
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Danny Guest

  • Posts: 545
Re: What Would You Do?
« Reply #28 on: September 12, 2011, 05:16:53 pm »
Ive been phoning him all day and have left him a few messages to get in touch. Nothing yet.

Im planning on buying back the work he already has or swap him what he has left for one of my rounds of equal or greater value as i know i can get all the old customers back and i will be better off.

Obviously i will swap him for a round thats not growing fast and hopefully i will be better off

Danny
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Danny Guest

  • Posts: 545
Re: What Would You Do?
« Reply #29 on: September 12, 2011, 05:17:28 pm »
Or pass the details on to me, ill canvass it and if i get alot of work ill sort you out a few quid! The current wc can "talk" to me  ;)

Danny

I will keep that in mind mate  ;D
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