[mikecam]

New pole and brush today........
22 CLX .
Fitted with the new Extreme black brush.


Unbelievably light. I can only see that this is going to make the job quicker and easier. Might have to start charging custys less !!!!
Also, gone is that stiff yellow pole hose, its a nice soft flexy one now. I did like the stiff one but you can't please everyone i suppose. And for the neanderthals who can't close or look after their clamps properley they've upped the type of glue they use on the clamps..


I only hope Gardiners never get into marketing to home owners or we'll all be finished !!!!

[luther1]

Mike,why is it plugged in,is it the new electric one?

[Tom White]

Have you used an SLX Mike?

[mikecam]

Have you used an SLX Mike?

No never used one mate, i looked at the weights and didn;t see to much difference for the price. I have read the comments about them though, rigidity i can do without. I like flex, it can work to your advatage, although i am prepared to be converted !!!

[mikecam]

Mike,why is it plugged in,is it the new electric one?

When i looked at my post before submitting i sort of knew someone was gonna say that !!
 But don't even joke about it, that may be the next trick up Gardiners sleeve !!!

[Neil Gornall]

I agree that the poles are great, but as for your comment on them sorting the glue issue i am not sure thats right.

I have 3 clx's on the go with no problems, love them.

But in the last week I have had 2 mates call me up asking if I have had problems as both of their brand new clx's have had clamps and ali threads come unstuck.

Maybe they are from the same batch but it is a shame that this problem is on going.

Its not the end of the world and can be fixed easily and for little cost but I cant understand why the same problem keep coming up.

[Perfect Windows]

And for the neanderthals who can't close or look after their clamps properley they've upped the type of glue they use on the clamps..

Not on my two-week-old £200-odd-quid SLX-18 they haven't.  Two clamps gone.  My previous one hasn't had a problem in fifteen months.

And when they go, the pole's useless for the whole day as you need Araldite to fix it.  My new one's been setting in the dinging room overnight after a day having to clean with my S-Max 35.

Vin

[Londoner]

The CLX 22 is definitely the industry standard now. One of my clamps came unstuck and I just restuck it with some superglue I had in the van. I didnt expect it to last but its been over a week now.

[scud]

And for the neanderthals who can't close or look after their clamps properley they've upped the type of glue they use on the clamps..

Not on my two-week-old £200-odd-quid SLX-18 they haven't.  Two clamps gone.  My previous one hasn't had a problem in fifteen months.

And when they go, the pole's useless for the whole day as you need Araldite to fix it.  My new one's been setting in the dinging room overnight after a day having to clean with my S-Max 35.

Vin

  I must be a neanderthal then, I started using my new CLX 22 yesterday and 1 clamp had come unglued within 3 hours, the pole had not even earned enough money to pay for itself.

  While it is obviously a nice pole, things like this are pretty poor, especially given all the previous problems they have had.

  In Gardiners defence they were very apologetic and offered to collect the pole and repair it, but I settled for glue being sent to me, although I guess it will probably stay taped up as I know that works!

[Perfect Windows]

The CLX 22 is definitely the industry standard now. One of my clamps came unstuck and I just restuck it with some superglue I had in the van. I didnt expect it to last but its been over a week now.

I used superglue as an emergency fix and it worked for a few hours each time; you may be lucky and have it last, but I'd recommend getting some epoxy (Araldite, etc) and do it before it gives up on you at a time you really need it.

Vin

[Londoner]

The CLX 22 is definitely the industry standard now. One of my clamps came unstuck and I just restuck it with some superglue I had in the van. I didnt expect it to last but its been over a week now.

I used superglue as an emergency fix and it worked for a few hours each time; you may be lucky and have it last, but I'd recommend getting some epoxy (Araldite, etc) and do it before it gives up on you at a time you really need it.

Vin

I've got araldite and stuff at home. These problems are not new or unique to these poles, virtually all my old poles over the years ended up getting the araldite treatment. 

[Alex Gardiner]

Glad you like the pole Mike. Good to see you using the new electric CL-X that uses a charged flow of electrons to clean the glass rather than heavy old water!

I agree that the poles are great, but as for your comment on them sorting the glue issue i am not sure thats right.
I have 3 clx's on the go with now no problems, love them.
But in the last week I have had 2 mates call me up asking if I have had problems as both of their brand new clx's have had clamps and ali threads come unstuck.
Maybe they are from the same batch but it is a shame that this problem is on going.
Its not the end of the world and can be fixed easily and for little cost but I cant understand why the same problem keep coming up.

This is so annoying for everyone when this happens - very disappointing, we have worked very hard to make these poles as reliable as possible and a lot of time has been spent on the assembly process to make the clamps completely fault free. By and large this has worked very well for the vast majority of cases, with a very low failure rate as most of our clients over the last few months can attest to. However for your mates this has not been their experience, which I apologise for. In these circumstances we will always have the pole back to rectify the issue. I do appreciate the feedback though and will be talking to the assembly manager today following this to see how we can improve even further. With the latest glue and gluing process the majority clamps are glued on so well that the only way of removing them for maintenance is to saw them off in pieces!

And for the neanderthals who can't close or look after their clamps properley they've upped the type of glue they use on the clamps..

Not on my two-week-old £200-odd-quid SLX-18 they haven't.  Two clamps gone.  My previous one hasn't had a problem in fifteen months.
And when they go, the pole's useless for the whole day as you need Araldite to fix it.  My new one's been setting in the dinging room overnight after a day having to clean with my S-Max 35.
Vin

As said before this is really annoying both for you the user and for us the supplier when this happens. We would happily have the pole back to sort for you Vin, but I realise that this would tie up valuable time. It is worth bearing in mind that it is possible to quickly fix these clamps whilst out on the job, just by using insulating tape. A quick wrap or two of insulating tape around the join of the clamp to the pole section will usually hold the clamp for weeks, until you have time to glue it back on. This means that you have no down time whilst out on the job. In fact on some of my prototype poles, that we worked with in development, all of the clamps were held on with tape to allow me the ability to quickly change tube set up without having to saw clamps off each time.

Apologies to you as well scud - very disappointing.

[dazmond]

i have been using a 22ft clx since they came out last year.its a fantastic everyday domestic pole.i use it for standard houses but to be honest it is quite whippy at full height even with an extreme on the end so for those who have a lot of extensions/flat roofs to pole over id say go for the SLX.

I use my 25ft SLX for large domestics/commercial and any houses with very deep connies.

rigidity is important esp at awkward angles and at height as you dont need to work as hard to scrub the glass.

IMO the SLX is the king of poles for most work but if you want a pole for an employee or a emergency back up pole then the clx is well worth the money.

also if you have lots of easy council type houses without deep extensions/flat roofs its ideal.


gardiners have made the job easier for all of us.


regards


dazmond

[Tom White]

Have you used an SLX Mike?

No never used one mate, i looked at the weights and didn;t see to much difference for the price. I have read the comments about them though, rigidity i can do without. I like flex, it can work to your advatage, although i am prepared to be converted !!!

If you get the chance, have a go of the SLX.  I know with a CLX you can 'wobble yer hip' and the tip of the pole will flick back 'n' forth effortlessly cleaning the top of the window, but the rigidity and smoothness of the SLX is great, as compared to the wobbly CLX.

The SLX is more expensive because it's a better pole.

And try a Ninja, at £85 delivered, it has certainly exceeded my expectations.  Given the choice between an SLX, CLX or a Ninja, my firm preference is a Ninja.  I don't think a pole could be made as light, as stiff, or as easy to use (though it takes a morning to fully get used to it, and I tweaked some of the join lengths by removing the tape stops and repositioning them). 

Keep an open mind; 'cos I don't like having to quote William James all the time! 

[Llaaww]

I agree, good poles. I ordered an 18clx on monday, and will be off out to road test it this morning.
I already have a slx 30 and clx 14.

Alex can you explain why the tulsion resin bag that I recieved was opened, the resin is sealed in a clear bag inside an opened tulsion one. I am sure it is perfectly fine, but it did make me wonder why.

[Alex Gardiner]

I agree, good poles. I ordered an 18clx on monday, and will be off out to road test it this morning.
I already have a slx 30 and clx 14.

Alex can you explain why the tulsion resin bag that I recieved was opened, the resin is sealed in a clear bag inside an opened tulsion one. I am sure it is perfectly fine, but it did make me wonder why.

The only thing I can think is that the outer bag got damaged in transit. As long as the inner sealed bag has stayed intact all should be well with it.

[John Walker]

And for the neanderthals who can't close or look after their clamps properley they've upped the type of glue they use on the clamps..

Not on my two-week-old £200-odd-quid SLX-18 they haven't.  Two clamps gone.  My previous one hasn't had a problem in fifteen months.

And when they go, the pole's useless for the whole day as you need Araldite to fix it.  My new one's been setting in the dinging room overnight after a day having to clean with my S-Max 35.

Vin

No need to lose the use of the pole all day.  A couple of turns of tape holds it  - no problem. Only had it happen once in over 2 years but I was up and running again in a couple of minutes.

John

[chopsie]

lose a day waiting for glue to dry!! one of my clamps went months ago on my slx(possibly over a year ago) and i fixed it in seconds with some cheap superglue. Its been fine ever since.

[Blue Frog Systems]

HAd my clx 18 for about 6 - 7 months now and not had a problem with the clamps.

[Perfect Windows]

lose a day waiting for glue to dry!! one of my clamps went months ago on my slx(possibly over a year ago) and i fixed it in seconds with some cheap superglue. Its been fine ever since.

You're lucky in that case - my superglue repairs (three of them so far) all lasted a handful of hours.  Then again, we were cleaning in rain, and I believe superglue isn't happy in water.

Vin