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Cleaning Buddy

  • Posts: 52
Harder than I was anticipating
« on: June 10, 2011, 01:29:27 pm »
I have been canvassing for new customers for the last 3 days and hit loads of areas.

I have been knocking on doors and when not in I have been leaving leaflets.

I must have spoken to around 50 people on the doorstep and left over 300 leaflets (I can only canvass during the day at the moment)

I am so dissapointed that almost all the people I have actually spoken to have a window cleaner or are not interested.

interestingly though many of the people I have spoken too are very interested in the gutter cleaning service I state I will be offering as there current cleaner has not asked them.

My problem is do I concentrate more on this area?

My other problem is that I have not got the gutter vac and dont really want to invest any more money at this time.

Not sure what to do? ???

Tom White

Re: Harder than I was anticipating
« Reply #1 on: June 10, 2011, 01:39:00 pm »
Keep canvassing, mucka, 300 leaflets and 50 people is not enough.  Leaflets need to go out in the thousands and thousands, and 50 people in three days worth of canvassing isn't a lot.

Sorry, but true.

Ian101

  • Posts: 7889
Re: Harder than I was anticipating
« Reply #2 on: June 10, 2011, 01:48:52 pm »
50 people not a lot but outta them 50 u should have got at least a couple of customers ?

what do u say to them ?

Erithwc

Re: Harder than I was anticipating
« Reply #3 on: June 10, 2011, 01:55:55 pm »
I do just leaflets delivering them myself and i average about 5 customers per thousand which i think is ok plus i get a few off my website  ;D ;D

Once you get a few customers you will feel better  :D

Cleaning Buddy

  • Posts: 52
Re: Harder than I was anticipating
« Reply #4 on: June 10, 2011, 02:17:15 pm »
Sorry I should have said that I got 4 customers and have done 9 quotes.

Not one call from the leaflets.

I just say "Hi, I am expanding my round in this area and I wondered if you required a regular window cleaner"

Does that sound ok?

Dont get me wrong, I will keep going I was just anticipating getting a few more customers. My problem as I stated earlier is that I am canvassing during the day when I think early evenings or saturdays may be more productive.

On a positive note I have not had anyone slam the door in my face either!

Ian101

  • Posts: 7889
Re: Harder than I was anticipating
« Reply #5 on: June 10, 2011, 02:23:44 pm »
Sorry I should have said that I got 4 customers and have done 9 quotes.

Not one call from the leaflets.

I just say "Hi, I am expanding my round in this area and I wondered if you required a regular window cleaner"

Does that sound ok?

Dont get me wrong, I will keep going I was just anticipating getting a few more customers. My problem as I stated earlier is that I am canvassing during the day when I think early evenings or saturdays may be more productive.

On a positive note I have not had anyone slam the door in my face either!

sounds good to me 4 outta 50 is a hit rate of 8% so u need to canvass about another 3950 to get a full round  ;D

what ur saying is basically what I say but remeber to smile and eye contact ... confidence breeds confidence.

not canvassed for a while but got to stage where just used to knock look em in the eye with a smile and say "HI do you need a window cleaner ?" normally get a yes or no.

Canvassed thousands and only once had a door slammed in my face but still got the job - lady of the house came running after me to apologise for her di##head husband and took me on ... still do her windows and she has since divorced him - she was in process of binning him and as he did the windows realised she would need a windie after she had done the deed  :o

Aquakleen Restoration Services

  • Posts: 1083
Re: Harder than I was anticipating
« Reply #6 on: June 10, 2011, 02:26:47 pm »
Sorry I should have said that I got 4 customers and have done 9 quotes.

Not one call from the leaflets.

I just say "Hi, I am expanding my round in this area and I wondered if you required a regular window cleaner"

Does that sound ok?

Dont get me wrong, I will keep going I was just anticipating getting a few more customers. My problem as I stated earlier is that I am canvassing during the day when I think early evenings or saturdays may be more productive.

On a positive note I have not had anyone slam the door in my face either!

sounds good to me 4 outta 50 is a hit rate of 8% so u need to canvass about another 3950 to get a full round  ;D

what ur saying is basically what I say but remeber to smile and eye contact ... confidence breeds confidence.

not canvassed for a while but got to stage where just used to knock look em in the eye with a smile and say "HI do you need a window cleaner ?" normally get a yes or no.

Canvassed thousands and only once had a door slammed in my face but still got the job - lady of the house came running after me to apologise for her di##head husband and took me on ... still do her windows and she has since divorced him - she was in process of binning him and as he did the windows realised she would need a windie after she had one the deed  :o

Brilliant!

Steve Sed

Re: Harder than I was anticipating
« Reply #7 on: June 10, 2011, 02:29:22 pm »
In spite of what people say, leafleting works. I worked this morning and dropped around 300 leaflets this afternoon in an hour and 1/2. One woman came running after me and another called 5 minutes after I dropped the leaflet. I got them both.

I can absolutely guarantee that if I spent 3 days leafleting I would get many more than 3 customers. To me it seems the most efficient way, especially if you aren't able to canvass in the evenings when more people are likely to be in.

Wc Solutions

  • Posts: 1829
Re: Harder than I was anticipating
« Reply #8 on: June 10, 2011, 02:42:19 pm »
over the years a load of wcs have popped up, how long they last is anyones guess mate.

just keep going at it!

think if you are out doing it then how many more are doing the same??

Helen

Re: Harder than I was anticipating
« Reply #9 on: June 10, 2011, 02:43:09 pm »
In spite of what people say, leafleting works. I worked this morning and dropped around 300 leaflets this afternoon in an hour and 1/2. One woman came running after me and another called 5 minutes after I dropped the leaflet. I got them both.

I can absolutely guarantee that if I spent 3 days leafleting I would get many more than 3 customers. To me it seems the most efficient way, especially if you aren't able to canvass in the evenings when more people are likely to be in.
When we started up many years ago ::) we leafletted only and built a substantial business in a couple of months. Ok there wasn't as many window cleaners about then and perhaps we hit lucky on some areas, so if we were to do the same now, (which we aren't) I would not expect the same response.
Our thoughts about leafletting only, was that when people called they really did need a regular service  :)

Mike_G

  • Posts: 1500
Re: Harder than I was anticipating
« Reply #10 on: June 10, 2011, 02:48:19 pm »
It can take time, I know on one of your first posts I said it could be hard to do, building a round can take time, but in the end the rewards can be very decent. Try to stick it out, chances are for each job you pick up they will know at least one person who will want you and they in turn will know someone etc etc thats how it works. I have picked up over £200 worth of monthly work from just one £5 job in the past so try to keep going and things will get better.

Perfect Windows

  • Posts: 4303
Re: Harder than I was anticipating
« Reply #11 on: June 10, 2011, 04:54:36 pm »
I must have spoken to around 50 people on the doorstep and left over 300 leaflets (I can only canvass during the day at the moment)

My leafletting guys manage 120 leaflets an hour overall.  By their standards, in three days, you have delivered as many leaflets as they manage in 2.5 hours.

My response rate from leaflets is steady at 0.4%.  So, from your 300 leaflets, you could logically expect to get 1.2 customers.  That's going to fluctuate, so zero customers from 300 tells you nothing.  If you're going to leaflet, do it in bulk.

Vin

Steve Sed

Re: Harder than I was anticipating
« Reply #12 on: June 10, 2011, 05:11:37 pm »
I must have spoken to around 50 people on the doorstep and left over 300 leaflets (I can only canvass during the day at the moment)

My leafletting guys manage 120 leaflets an hour overall.  By their standards, in three days, you have delivered as many leaflets as they manage in 2.5 hours.

My response rate from leaflets is steady at 0.4%.  So, from your 300 leaflets, you could logically expect to get 1.2 customers.  That's going to fluctuate, so zero customers from 300 tells you nothing.  If you're going to leaflet, do it in bulk.

Vin

Quite. I get around 1% return rate from leaflets, but obviously this will vary. It is a method that works. Especially if you can't canvass in the evenings when people will actually be in.

Dave.

  • Posts: 557
Re: Harder than I was anticipating
« Reply #13 on: June 10, 2011, 05:26:30 pm »
Sometimes leaflets can take a few days or weeks before they generate a response.
Try to canvas later in the afternoon, 4.30 onwards, and Saturday mornings.

Plan your canvassing sessions - I don't like doing more than an hour & a half - unless I'm picking up shed loads of work.

Well done on what you've got so far.

Dave

Blue Frog Systems

  • Posts: 3813
Re: Harder than I was anticipating
« Reply #14 on: June 10, 2011, 05:31:52 pm »
When i first started out i thought i would get 1/4 of the houses on my estate (about 500 houses on the estate) - i got 2.

Two years on and i still get calls from leaflets i dropped then (ask Star M as im passing onto him now cos ive moved).

Knocking is best in the evening really, but just keep at it and you will get there.
Only those who risk going too far will truly know how far they can actually go

Re: Harder than I was anticipating
« Reply #15 on: June 10, 2011, 05:40:56 pm »
You will have to be prepared to face the fact that to build up a round that will give you an average income will prob take 2-3 years. I would be impressed if someone could get together an annual workload of say£25-30k in  less time than that.

Scrimble

  • Posts: 2052
Re: Harder than I was anticipating
« Reply #16 on: June 10, 2011, 07:35:49 pm »
bluefrog is right,

I did a leaflet drop of about 2500 earlier on this year and i still get calls from them now,

geoffreyspecht

  • Posts: 485
Re: Harder than I was anticipating
« Reply #17 on: June 10, 2011, 10:13:21 pm »
You will have to be prepared to face the fact that to build up a round that will give you an average income will prob take 2-3 years. I would be impressed if someone could get together an annual workload of say£25-30k in  less time than that.
it would take me 3 months to build a domestic round with an anual turnover of £25 to 30k a year

windiewasher

  • Posts: 4393
Re: Harder than I was anticipating
« Reply #18 on: June 10, 2011, 11:11:46 pm »
I know there's a few over that in far,less time.I've been part time and Ian is well over that.many others are too pal.
You will have to be prepared to face the fact that to build up a round that will give you an average income will prob take 2-3 years. I would be impressed if someone could get together an annual workload of say£25-30k in  less time than that.
Takings off all first cleans till march 7th 2014
October  total=  cleaned  extra per month
November = cleaned extra per month
Total £  so far.

groundhog

  • Posts: 1806
Re: Harder than I was anticipating
« Reply #19 on: June 10, 2011, 11:25:13 pm »
This was bound to happen, we have been encouraging people to set up as competitors to ourselves on this forum for many years, more and more people have started up as window cleaners as a result, and of course with the current economic situation less and less people can afford to pay for a window cleaner!! This is madness, I for one am not going to encourage/advise anyone to set up as a window cleaner in what is becoming more and more a saturated market!! Sorry to sound so negative Cleaning Buddy, I wish you good luck.. but it is definately getting much tougher out there!!!  :-\