[ronnie paton]

been employing for awhile but always having problems some down to me and some down to the staff, one problem i find is im they say im too kean??

i mean i catch certain jobs not being done properly equioment being abused ect ect

two of my recent employees said "its window cleaning you have to cut corners now and then!"

this to me is just taking the pee so any way do you guys find it best getting newbies and training up???

[Gav Camm lammy 283]

thought yr were giving
goldstar on here a job ronnie

[ronnie paton]

gav goldstar turned up 20 min late for a work trial and then has i was waiting next door in the cafe he thought i was getting breakfast in.

i leave at certain times to avoid traffic and maximise my days and when some one comes on a work trial late with this attitude its not for me.

[Chris Cottrell]

I employ a so called experienced guy, he  came to me that way but thats not to say he doesn't come with problems, equipment abuse, lack of interest sometimes, poor work quality at times etc etc

we all get them, I think its all down to whats acceptable to you personally with me my guy never takes his holiday entitlement just wants to keep on at it so I dont complain too much

[ronnie paton]

see i cant except that so maybe im too keen, odd problem but jobs not being done and the satndards being poor are un acceptable has complainbts lead to cancellations and so on........

[Chris Cottrell]

Dont get me wrong its not that I let poor quality go def not I always pick him up on that and make him do it again

its the smaller things that I overlook eg making phone calls in work time, standing around next to me when I'm talking to customers instead of getting on with the job, things like that

[ronnie paton]

.....ahhh i have these guys working alone so i dont get on there case about being on phone ect but if i get complaints check work and its been missed/done poorely i send them back.

but it was just how they said im too keen and said about it being the norm to cut corners.....

[Wc Solutions]

i found both works.

yes experienced person is good - no training BUT if he doesnt work to your standards its hard to make them change there ways.

and could try and take some work ...

new guy to it - needs training but will get trained to the standard you want and could be cheaper per hour/week

[Steve CM]

alarm bells ring when

a) they are getting through the work to quick
b) not using as much water in the tanks as normal
c) people complain

the way i see it if they do their job properly you don't have to be on their case. When the job ain't being done right they need to know. As for cutting corners thats a no-no!

[lyndy]

Don't what the answer is,we are thinking of selling up can't be doing with the grief of employing

[lyndy]

Our last guy was using way to much water,maybe on the fiddle? Said he he wouldn't let us down but had 2 weeks off in 7 weeks

[Steve CM]

trackers on the vans are a must!

[lyndy]

We had one,but a pain to check at the end of the day,which one do you use?

[Helen]

been employing for awhile but always having problems some down to me and some down to the staff, one problem i find is im they say im too kean??

You will find that the problems you cause are because you are too soft in some areas and too hard in others! It is difficult to find that fine line!

i mean i catch certain jobs not being done properly equioment being abused ect ect

Then you are quite within in your rights to "put them right"


two of my recent employees said "its window cleaning you have to cut corners now and then!"

NO, it's your business and your livelihood and your standards, if they can't meet them let them go


this to me is just taking the pee so any way do you guys find it best getting newbies and training up???
sorry can't help.....
experienced think they know it all
inexperienced, once trained up think they know it all.
Keep on in there or do what we did, get rid, build up a cream business and sell it!

[ronnie paton]

i know what your saying lyndy. about selling up

i have made mistakes in the past and im still learning to be a good employer but it doesnt seem to matter.

took them for a paid meal in works time after they had been here a month or so and said that im flexible on alot of tghings but standards is not one of them, told them were they need to improve and how there life will be easier if mine is............didnt work

[G Griffin]

.....ahhh i have these guys working alone so i dont get on there case about being on phone ect but if i get complaints check work and its been missed/done poorely i send them back.

but it was just how they said im too keen and said about it being the norm to cut corners.....

That`s why you`re the boss, Ronnie.
You tell them how it is........not that I employ, mind  .

[Tom White]

Setting standards is fine, but they need to be achievable.  I've had one boss in particular who used to set unachievable targets and then go mental when they weren't met.

But he was as thick as my genitals.

[ronnie paton]

i know mr griffin but the problem is it seems there all like that!!!

i want to be fair but it seems there always going to take the p.......

who knows were ill go from here......after me catching them out and getting rid which they were pretty keen about and no wonder iv found that a frame is missing from one van and the pole is snapped!!!!

[ronnie paton]

Setting standards is fine, but they need to be achievable.  I've had one boss in particular who used to set unachievable targets and then go mental when they weren't met.

But he was as thick as my genitals.

im able to achieve them and its often said by custiomers that they dont do it has well has me, missing backs and certain windows is defo achievable and to a standard were my clients are happy is too.

it has been said that the work load has been to much but then i go and work it with them and its completed in less hours there contracted too

[GS CLEANING SERVICES UK]

gav goldstar turned up 20 min late for a work trial and then has i was waiting next door in the cafe he thought i was getting breakfast in.

i leave at certain times to avoid traffic and maximise my days and when some one comes on a work trial late with this attitude its not for me.


[/quoter  Ronnie , i beg to differ , as you know at the time i was banned from driving so was getting the first bus in Hyde , you said meet at quater-two to ten-two , i ran from the station to your place to see your van parked outside the cafe , so i waited outside thinking you would be out any minute , still no sign , so i went in the cafe , introduced myself , then to be totally blanked while you carried on reading your paper , got in the van to be told if i wanted to impress you i should have been earlier , you would have found me to be a nice guy , hard working , honest and reliable . A FAIR DAYS WORK FOR A FAIR DAYS PAY . Dont think we started on the right foot , pity as you always seem to be crying out for good window cleaners