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tacky

  • Posts: 1575
good custies . i think
« on: May 01, 2011, 10:39:31 pm »
had phone call tonight off new custie ,only done her once . she says hope u r ok .its just that u said u would clean my windows on the 1st of every month .


i say sorry it is sunday plus its bank holiday this monday i ll see u tuesday .thank u .im glad u havnt forgot n me .


 

mci services

Re: good custies . i think
« Reply #1 on: May 01, 2011, 10:53:46 pm »
I have a few like that, they are either great customers or total pains, only time will tell ;) some are just desperate for a regular service and others are just paranoid freaks ;D either way as long as they pay I don't care

dazmond

  • Posts: 24438
Re: good custies . i think
« Reply #2 on: May 01, 2011, 11:44:16 pm »
dont set dates with custies!i usually say to customers "im round every 4-6 weeks"depending on weather,holidays,sickness,injury etc.

 ;D ;D ;D ;D ;D ;D
price higher/work harder!

DaveG

  • Posts: 6348
Re: good custies . i think
« Reply #3 on: May 02, 2011, 07:47:17 am »
I had one custie sack me because I wasnt regular enough. She wanted doing every 3rd monday of the month and if I turned up on any other day she would turn me away, saying that its not convenient! ::)
You can't polish a turd

Ian101

  • Posts: 7889
Re: good custies . i think
« Reply #4 on: May 02, 2011, 09:45:11 am »
when u got an empty round then yep u can give a definate date if u want to but when its getting full very tricky thing to stick to ... like dazmond says weather / sickness etc as reason why u cant

Tom White

Re: good custies . i think
« Reply #5 on: May 02, 2011, 10:24:38 am »
I had one custie sack me because I wasnt regular enough. She wanted doing every 3rd monday of the month and if I turned up on any other day she would turn me away, saying that its not convenient! ::)

She's obviously a lady with a big ego who expects the world to revolve around her.  Well she's wrong.

The world actually revolves around ME!

Ian101

  • Posts: 7889
Re: good custies . i think
« Reply #6 on: May 02, 2011, 10:33:40 am »
I had one custie sack me because I wasnt regular enough. She wanted doing every 3rd monday of the month and if I turned up on any other day she would turn me away, saying that its not convenient! ::)

She's obviously a lady with a big ego who expects the world to revolve around her.  Well she's wrong.

The world actually revolves around ME!

have u told the missus that

Paul Coleman

Re: good custies . i think
« Reply #7 on: May 02, 2011, 10:36:52 am »
dont set dates with custies!i usually say to customers "im round every 4-6 weeks"depending on weather,holidays,sickness,injury etc.

 ;D ;D ;D ;D ;D ;D

I'm like that too  Daz.  I tell them that I aim for 6 weeks but it can be 6 - 8 weeks if things don't go smoothly.  I also tell them that in winter it can be longer still if we have a freeze-up.  It automatically means that in winter I take longer to get around.  Most are fine with that.

Pope vader

  • Posts: 1944
Re: good custies . i think
« Reply #8 on: May 02, 2011, 11:00:49 am »
i had a custy like this   second clean phoned up saying i hadnt been to clean her windows, it was snowing,  3rd clean knocked on as she had dogs and didnt want them scared, she never answered so thought i would come back day after, phoned me up 3 mins later kicking off as i didnt clean her windows,  4 clean refused to move here car as she was drunk at 10 am,  so dumped

scud

  • Posts: 683
Re: good custies . i think
« Reply #9 on: May 02, 2011, 06:19:43 pm »
  I run on a 5 week round, always tell them 5 weeks minimum, may well be longer, especially in the winter or holiday season.

  Had a customer (6 years on the books) accost me in the local shop one day, ranting that she hadn't seen me for 46 days!

  I told her to get out more, that way she would find a regular window cleaner.