The vindictive part of me is smiling at this post because you just know that they're going to have problems finding a cheap window cleaner to clean their windows at £12 or less.
I've had a similar situation in the past, and it was a property I didn't like because of really awkward access everywhere. I put their price up, they dropped me.
Since then, these ex customers have asked their neighbours to ask me if I would take them back as customers because they can't find a window cleaner who is regular. They've had at least two others since they dropped me. Access is really a pain because they have a narrow path which they fill with bikes, lawnmowers, etc and then you need ladders because of a massive flat roof.
I always refuse, because the price increase still wasn't worth the awkward access issues, so I decline; stuff 'em. It keeps their neighbours loyal too.
Some customers don't realise that they're lucky to have a regular window cleaner till the point comes when they can't find one.
Spoilt they are.
