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idealrob

  • Posts: 666
Alexander Swan & Autoglass
« on: March 27, 2011, 08:00:27 pm »
driving van today on main road near golf course, and golf ball hit windscreen, causing a large area of windcreen damage, contacted insurance and the earliest the windsreen can be replaced is Wednesday afternoon, so 3 days with van off road, so no wfp for us till Thursday. Speaking to Golf club manager tomorrow and alexander Swan, we have paid for cover for other ionics vehicle, but under policy rules we have to collect from and return to  swindon.

idealrob

woody1

Re: Alexander Swan & Autoglass
« Reply #1 on: March 27, 2011, 08:07:31 pm »
Thats pretty crap service for the money they charge what a joke

spotless2000

  • Posts: 442
Re: Alexander Swan & Autoglass
« Reply #2 on: March 27, 2011, 08:08:23 pm »
I think you can also arrange for them to deliver the vehicle but you have to pay a delivery charge.

Frankybadboy

  • Posts: 9024
Re: Alexander Swan & Autoglass
« Reply #3 on: March 27, 2011, 09:21:22 pm »
did you get to keep  the ball ;D ;D ;D ;D



or was it a hole in one :P :P :P

sorry couldnt stop laughing at that

idealrob

  • Posts: 666
Re: Alexander Swan & Autoglass
« Reply #4 on: March 27, 2011, 10:04:01 pm »
I had a good laugh at your reply, if you cant laugh at yourself or others, then its time to give up. thanks

idealrob

niceandclean

  • Posts: 1897
Re: Alexander Swan & Autoglass
« Reply #5 on: March 27, 2011, 10:20:02 pm »
Call another windscreen company. I called a plan and they recommend silver shield but had to wait 2 days for a screen, so i called Auto Glass and Auto Windscreens, Auto Glass had one in stock, and was fitted that afternoon, still done on the insurance, just had to pay the excess.

R W C™

  • Posts: 1649
Re: Alexander Swan & Autoglass
« Reply #6 on: March 28, 2011, 07:38:34 am »
Rather then losing days work just pay another company, I paid £90 for a windscreen on my trafic....

the bfg

Re: Alexander Swan & Autoglass
« Reply #7 on: March 28, 2011, 07:54:54 am »
I'm with ALex Swan  and had a windscreen fitted last October and still had to pay £75 excess

Bryan_Dolby

  • Posts: 330
Re: Alexander Swan & Autoglass
« Reply #8 on: March 28, 2011, 07:22:59 pm »
Idealrob

Go to the police report it and get a crime number

have all details ready to give police (Date time and were)

When you see the golf club manager ask for their liability insurance

Contact the quickest windscreen replacement

Get it fixed ASAP

keep reicepts

Claim loss of earnings through the golf club

Take pictures of the screen

Any witness statements collect them

If manager says not our fault try saying you will have to seek legal advise

Regards

Bryan
Bryan Dolby
( Member F.W.C.)
My opinons are my own and nothing to do with the federation of window cleaners

Blue Frog Systems

  • Posts: 3813
Re: Alexander Swan & Autoglass
« Reply #9 on: March 28, 2011, 07:25:48 pm »
Shouldnt golf clubs have nets up close to roads where there is a chance of balls going towards roads ?

I think Bryan Dolby has a good point about claiming on the golf clubs insurance.
Only those who risk going too far will truly know how far they can actually go

Bryan_Dolby

  • Posts: 330
Re: Alexander Swan & Autoglass
« Reply #10 on: March 28, 2011, 08:19:03 pm »
Hi

This the reason the FWC set up

Free 24 hour legal advice help line

Bryan

Bryan Dolby
( Member F.W.C.)
My opinons are my own and nothing to do with the federation of window cleaners

idealrob

  • Posts: 666
Re: Alexander Swan & Autoglass
« Reply #11 on: March 28, 2011, 08:20:48 pm »
Golf club have agree to pay all losses and invoices, but only claimed for the window as we have thousand of internal windows to clean starting april, so we started a week early, and the man who looks after the 5 figure contact is a senior member of the golf club who hit us, so kept it simple, and just claimed for the window.

thanks

idealrob