No problem with ionic's at all. The only repair i had to have done was a new water meter. It froze and broke but luckily a very kind guy (one of the BFG's Customers) got me one for free. Fitted it myself so saved myself quit a lot of money. I think i was quoted around £140 for the part and labour. All my purchases have been dispatched on time and arrived on time. My only complaint is the TDS colour change filters do not last, from blue to brown in one week and a tds reading of 001 inside 3/5 weeks, 6/12 001 rising to 00.3 then i take it off, i don't clean with a reading higher than 00.3. Very easy to operate easy to fill, you must do your salt wash before every fill and a back wash every week for 20 minutes. I have had my pro 6 for nearly 2 years now and I'm very pleased with it, my water production is 00.1 so you can see why i don't think the colour change filters are all that good. I did have a tds filter leaking inside a week from new, I phoned them up and received a replacement the next day and they didn't ask for the leaking one back. In Fact they said if you can stick some glue around the seam to stop the leak, keep it on and get the life out of the filter. I think they are very good but yes very expensive.