did a nursery on sunday where she'd been using a rug doctor for the past 4 years and she was getting to a point where it just wasn't getting any results and making it worse. after explaining everything on the survey she agreed to pay my price. she told me yesterday that she won't be using the rug doctor again. had a call from one of the staff today and booked her in for half a house. its about time we came up with a plan to fight back.