I got a call from an elderly lady the week before christmas to come give her a quote for her windows in a small warden block of flats. She only had three or four small windows but needed ladders to reach, I was gob smacked when she said her last window cleaner charged her about £2.50. I laughed to myself as I decided I wouldn't even contemplate doing it for that price, after a while of walking around and sussing it all out and the fact it was literally a few hundred yards from my house I said I'd do them for £5. I think she was a little surprised at the charge and said ok and we agreed on a certain day the next week. When I left the premises I noticed two window cleaners up ladders doing the windows at a pub opposite. A couple of days later she left me a voice mail to say that although she didn't know beforehand that her son had arranged for a window cleaner to come around and do her windows so for me not to bother coming around. About half an hour later I drove by her flat and noticed the two same window cleaners from the pub walking by the flats. It's taken me this long (slow I know) to possibly realize I screwed up big time ! Me thinks I could have done her windows for £2.50 plus possibly picked up "potentially" the rest of the block.....killing several birds with one stone... and on my doorstep... did I do wrong or what, I blame my inexperience my hey I'm learning the market every day.