Apology accepted..........
Selling the 'Sizzle, not the sausage' is one of the basic principles of selling anything.
NOBODY wants a sausage, they want the sizzling sound, the aroma, the whole barbecue experience, the sunshine, the fresh air - NOT the sausage!
Nobody wants to buy a cleaning contract, they want to buy a clean building, the compliments from their staff and customers, the enjoyment that working in a pleasant and clean environment can bring!
Do you see what I'm trying to say here?
When you're selling anything the most important thing is to find out what the guy REALLY wants (not necessarily what he says he wants) and help him to achieve it.
Look around his office. Has he got photo's up? What are they? Are they his kids, wife, boat, dogs etc. Talk to him about them. Does he realise that he can spend more time with his kids/boat/dogs if he isn't staying behind at night worried that his cleaning is getting done?