How ever you look at it, the fact is they are (will) causing a lot damage to all of us, thay are taking trade away and giving carpet cleaning a very bad name! I think all of us should put something on our sites/advertising to warn people of. We should have the same wording so people read it on a few sites, it will start to sink in. I have been hit last year by the Reading branch, and I know they have plans of becoming natonwide!