[steven ainger]

seems to have gone quiet on the aqua-dapter front, and was wondering how people were getting on with theirs
 personally, ive had mine, the mk 1, for several months now and, tbh, its starting to get on my nerves.
 it never seems to work that well, keeps getting jammed. ive taken it off loads of times to clean it and it seems ok-ish for a day and then starts playing up again.
 its a shame really because its not a bad principle just a poor design, imo.
  what are your opinions /?

[chopsie]

not had mine that long (MK2) but really like it, not sure what u mean about jamming, maybe this will happen to me in the future. I find i have to give the pole hose a little push before i pull it on or off sometimes to make it work, but its really no hassle. But like i say its early days still for me.

[prestigeclean]

i bought 2 and thought they were great , but neither work properly now and the rivets are useless , i hope the m2 is alot more robust regards alan

[Smudger]

I understand the jamming can be a problem on the mk1 - mine occassionally does it, but found that a good
wash out at the end of the week keeps this to a minimum. - mk2's arnt supposed to jam (design mod)

the end did start to come loose, i just replaced the rivet and added an extra one the other side and glued it to be
totally sure it stays solid.

Not bad really considering the amount of abuse and use it gets

i wouldn't be without mine - it's far to beneficial

Darran

[Lee GLS]

I had 2 mk1's and after 2 months of use, both of them in the same week started jamming, it was the top rivet that holds the plastic strip on that goes over the little sprung lever. The rivet pulled out a bit meaning the wheel could slip past the little sprung lever and jam. As a temp fix it used duck tape to hold it in place and worked fine, anyway got onto aqua dapter and the were great, they were kind enough to send me out 2 mk's (I had to pay) then I sent back my mk1's fir a defund, so I was able to carry on working without loosing the aqua dapter.

The mk2's ahave an extra rivet in the top and stronger rivets and works much better because they have modified the little lever that it used to jam on too.

Great tool and great customer service as well keep up the good work aqua dapter

[Aqua-dapter]

Hi all,


Steven, I've just checked previous emails and our last reply was 25 November 2010 21:58 offering to sort out your problem, but haven't heard back from you yet.

If the suggestions in that email don't suit you, just let me know and we'll see if there's anything else we can do to help.


Alan, I'm sorry to hear that.  We haven't heard from you direct, so we didn't know you had a problem (it's only by chance that I saw this topic).

If you contact us through the website, preferably by logging in first and using the order messaging system, or via the contact form/email, we can discuss how to sort out things out for you.


Paul

[steven ainger]

 aqua-dapter
email reply sent . thanks

[LWC]

Hi all,


Steven, I've just checked previous emails and our last reply was 25 November 2010 21:58 offering to sort out your problem, but haven't heard back from you yet.

If the suggestions in that email don't suit you, just let me know and we'll see if there's anything else we can do to help.


Alan, I'm sorry to hear that.  We haven't heard from you direct, so we didn't know you had a problem (it's only by chance that I saw this topic).

If you contact us through the website, preferably by logging in first and using the order messaging system, or via the contact form/email, we can discuss how to sort out things out from you.


Paul

Well you cant say fairer than that!