[Steve. Taylor]

Went to quote a job today arrived a little early and guess who was there before me parked the van 3mm from his back doors so he couldnt get in them every little helps according to tescos

OH said the customer when i arrived i have some one with me at the moment

Replies me not the guy from rogue traders on the bbc program would you like me to take my shoes off shaking the guys hand and stepping inside

Now in all my years cleaning i have never put a fellow cc down just dont know what come over me
The guy had lots of laminated pictures laid out on the dinning room table most of which i think i have seen on here before would you like me to call back later he said

Me how do you get away with cleaning the money from peoples accounts instead of the dirt from there carpets
if you are able to go online check them out on the bbc watchdog site to the guys wife her reply to him would you mind leaving now please. Thankyou for that love we thought he would never go coffee.

[derek west]

i'd of paid for the £8.99 clean out of my own money and sat and watched, well, tutted;D  then used it as prespray when i got the job to do it properly.

[Steve. Taylor]

Derek the £8.99 steam clean as i was told is just hot water for deep cleaning for heavly soiled carpets and stains including the use of specialist carpet cleaning chemicals : well that price starts from i guess how weak you are at saying no in your own home.

[Matt Seymour]

Trust me, the "deep clean" is just Prochem Trafficlean.

They use it on everything whether it is traffic marks or a red wine stain.

Cowboys.

[derek west]

an hour of his time (inc his sales chat) for £8.99, well worth it even if it is just water, imagine having a cuppa and lifting your feet up while he cleans under them, "missed a bit mate"

[Ricky M]

should have decked him, think of those granies he has ripped !!

[wynne jones]

should have decked him, think of those granies he has ripped !!

Unfortunately there are a lot of scumbags in carpet cleaning. But I guess you could say that of any business.

[Neil Williams]

I don't know how you stayed so calm, considering the damage they are doing to the industry and in your area particulary I would have slashed the tyres, grabbed his pictures under some copywrite laws and physically chucked him out of the property to prevent a fraud being carried out.
I can understand a newby to them believing they are doing right but after a week anyone would realise they have become a con artist.

[Steve. Taylor]

Neil i understand you but could not do that in a customers house all we can do is let people know the score  they dont see it as they are doing anything wrong you can have a £8.99 clean with just water no crime in that in there eyes

I left them with a written quote told them to sleep on it did not push them into a corner who knows they may still choose someone else but i feel they will come back to me.

You need to get to the people at the top not some young lad about 9 stone when wet

[wynne jones]

Neil

I think you showed great restraint, thinking those thoughts and not actually doing anything.

[Matt Seymour]

I am really looking forward to the day when I see an Enterprise van parked outside a house, so I can go and knock on the door and "educate" the victim, sorry "customer."

I have a weblink to the Watchdog programme written down for such an occasion.

[The Great One]

I don't know how you stayed so calm, considering the damage they are doing to the industry and in your area particulary I would have slashed the tyres, grabbed his pictures under some copywrite laws and physically chucked him out of the property to prevent a fraud being carried out.
I can understand a newby to them believing they are doing right but after a week anyone would realise they have become a con artist.

Excellent..

Then the police arrive, arest you for criminal damage and common assault.

This now results in you being locked up for hours on end where you cannot work, entails you having a criminal record which affects your life and livelyhood and the life of your family, and shows your potential client that you are violent.

Yep, good move. 

[Neil Williams]

Jeeesus some people really do take some things written on here so literally.
Do you really think I don't know the results of carrying out such actions.
The thing is that is what we would like to do and if provoked enough could cross the line and actually do it.
You have to live in the same area that this scum work to appreciate the damage they could possibly do, not only to our own business but to the profession in general.

[wynne jones]

Exactly Neil. I met Natasha Kaplinski once and if I did to her what I was thinking I'd be doing a 15 stretch.

[Colin Day]

Exactly Neil. I met Natasha Kaplinski once and if I did to her what I was thinking I'd be doing a 15 stretch.

[derek west]

Exactly Neil. I met Natasha Kaplinski once and if I did to her what I was thinking I'd be doing a 15 stretch.

stop exaggerating wynne

[wynne jones]

Exactly Neil. I met Natasha Kaplinski once and if I did to her what I was thinking I'd be doing a 15 stretch.

stop exaggerating wynne

Brilliant. 

[Steve. Taylor]

  sounds painfull wynne

[wynne jones]

Not when you have the potential.

[clinton]

Wynne words of wisdom