sorry to butt in,have you lost any custys yet lee ,looking to change myself some day
No, i have done 3 of my 4 weeks work and everybody has been great, a couple have been a little scepticle, but have still had it done. best way i find is to reassure them that if there is any spotting (which there ishouldnt be) that i will come and redo them if they are not happy. I had 1 customer who sent a cheque with a not just to say there were a coupkle of runs which came from vents in the window, they were not complaining, they were jsut giving me feedback, but i went and re did the windows in question, which they were pleased with but wernt expecting me to re do them, but they were really happy with wfp, liked the frames being cleaned and could see that it does a better job also.
anyway, the response has been good, most happy to have frames cleaned, and alot are happy for us that we are not having to go up ladders (safer working). i have a good relationship with my customers and have been doing them along time, which i think helps with those that are scepticle because the like me and dont want to get rid of me

, because i am a great guy
