GOD!!!!! some on here dont arf make life complicated for themselves!!!!!!!
Use ya ladders to climb over gates it real easy!!!!!!!
houses that you need to walk through to clean leave for someone else!!!!!
texting phoning the night before?? WHY......
Dont let your customers run your business, RUN IT YOURSELF.
I dont ring any, they all know i will get in and clean them.
If your wfp make sure you have 100 m of microbore so any long drives with big gates can be cleaned leaving ur van outside.
Am i speaking sense??
Make it easy for yourself
Personally, I find it a lot less effort and simpler, and not to mention safer, to make a sixty second phone call than to get a ladder and climb over a gate or fence. I also don't understand how phoning a customer is letting them run my business and making things complicated.
Daveoc121's original question was about not having access and him wasting time and fuel. Dumping the customer because phoning is so complicated and the erroneous idea that by doing so is letting the customer run his business doesn't solve his problem from where his business is at this point in time. The customer isn't his enemy or some stupid idiot that needs to be trained, they are his source of income.
Communicating with his customers is a solution to his problem and one of the easiest forms of that is by phone.
Also, by phoning the night before, I have less debt problems because they usually leave the cash or cheque somewhere hidden. What's simpler, easy access or climbing over gates? Plus is it simpler going back for payment or leaving an SAE, or getting paid on the day?
Cheers