Right i think i'm understanding how this not undercutting thing works, but it might be costing me money. I got asked today to give a price for a pub, inside and out so i said £35. Ther manager said thats great, the other guy was charging £50, you've got the job. Then i remembered this undercutting lark like a light bulb in my head!! And i said, no way. If its £50 then its £50 and i'm not undercutting anyone. So i lost the job. I did do right though, didn't i? Someone please reassure me ! I don't mind losing work but the main thing is that i do not upset other window cleaners. Yeah?