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andyjm1

  • Posts: 430
Usual contract length for commercial?
« on: October 26, 2010, 11:07:57 pm »
What is the usual acceptable contract length for commercial window cleaning?

Does the cleaning frequency alter the length of contract?

For instance, quarterly cleaning, a one year contract would be four cleans, and hardly seems worth it compared to say weekly which would be 52 cleans.






the bfg

Re: Usual contract length for commercial?
« Reply #1 on: October 27, 2010, 07:53:26 am »
its down to the client mate,  they tell you how many times a year and what dates and you price accordingly.

you may find that if you try to dictate to them when you want to clean it and how many times that someone else will get to clean it.

you can of course offer advice on the benefits to them if they did have them cleaned more regular but with a lot of commercial having to tighten their belts I would just be happy to price for what they want.

Re: Usual contract length for commercial?
« Reply #2 on: October 27, 2010, 07:55:55 am »
unless it is national contracts, i think a lot of it is verbal contracts,  ie 1 a week, or every 2 months

andyjm1

  • Posts: 430
Re: Usual contract length for commercial?
« Reply #3 on: October 27, 2010, 08:37:19 am »
unless it is national contracts, i think a lot of it is verbal contracts,  ie 1 a week, or every 2 months

I'm surprised to hear that is the case!

Surely a written contract is preferable for both the wc company and the client?

kate1

Re: Usual contract length for commercial?
« Reply #4 on: October 27, 2010, 08:39:14 am »
Im surprised too, would have thought for commercial would be standard contract.

clearlyclean

  • Posts: 477
Re: Usual contract length for commercial?
« Reply #5 on: October 27, 2010, 08:49:08 am »
depends on what you class as commercial some think the odd chppy or hairdresser is and probably be just a verbal agreement an office block or school would want it in writting

Re: Usual contract length for commercial?
« Reply #6 on: October 27, 2010, 08:49:41 am »
none of the commercail i have are on contracts,  besides dave morris  most of the wc i know who do commercial  dont have contracts,

but it might depend on the size of the commercial  ie small medium or large

andyjm1

  • Posts: 430
Re: Usual contract length for commercial?
« Reply #7 on: October 27, 2010, 08:55:20 am »
I'm mostly residential with about 10 commercial clients,  no written contracts in place.

However I've got a couple of enquiries saying they want a "contract window cleaner" so I reckon I'd be a fool not to at least try to get a written contact in place. The client will be expecting it anyway by the sound of it.

Just wondered what the usual contract length would be?
I'm thinking 2 years myself.

Re: Usual contract length for commercial?
« Reply #8 on: October 27, 2010, 08:57:06 am »
find out what they mean  by contract window cleaner,   they might just want a set day per month or a set period between cleans,  rather than when ever u can get around to them

andyjm1

  • Posts: 430
Re: Usual contract length for commercial?
« Reply #9 on: October 27, 2010, 09:15:36 am »
find out what they mean  by contract window cleaner,   they might just want a set day per month or a set period between cleans,  rather than when ever u can get around to them

Good point, I will bear that in mind, thanks.

Paul Coleman

Re: Usual contract length for commercial?
« Reply #10 on: October 27, 2010, 11:09:01 am »
I've only got contracts in place for a very few of my jobs.  One was for one year (quarterly cleans) but has now become a second year with the likelihood of it becoming ongoing.  Another one was quarterly ongoing but a new manager came in and wanted to chop the price to ribbons.  We didn't reach agreement so that one stopped.  Another is, again, quarterly and ongoing.  Those are all written.  They would probably carry no eight in law.  They are simply statements typed out by me of what I am supplying, for how much, and what notice would be required by either party to terminate.  They are signed by both parties.
I do a bit of commercial subcontracting from several companies without written contract.  I'm OK with this as I know the owners personally.  Not a guarantee of course but I feel OK with it.
I have other commercial jobs that are verbal only - including one fairly large one.  That may sound odd but I'm OK with it.
I even subcontract a shop for one guy who I have never met.  He phoned me up three years or so ago.  We agreed a price on the phone.  I invoice him once a month for weekly cleans.  He sends a cheque.  Occasionally a payment might lapse and I get two the following month but that is unusual.  I sometimes wonder if I've ever met him without realising  :) .

Perhaps I'm a bit too lax with the written contract stuff but I generally show a certain amount of trust until it gets broken.  Once it is broken however, it would take a lot for me to give a second chance.
Although it could hurt a bit if I wasn't paid from some of this work, I never allow enough to be owing that would cripple me.