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gewindows

Top Notch customers New
« on: October 23, 2010, 10:47:13 am »
Sometimes my customers are a pleasure to work for.

I do a big place about 15 miles from here. Its £190 every 3 weeks.

I invoice them every other visit.

I did them yesterday for the second time and invoiced them just before I set off to do them, for £380.

The posty has just been and a cheque has just arrived for £380 from said customer. You can't knock that.

 :)


Perfect Windows

  • Posts: 4303
Re: Top Notch customers
« Reply #1 on: October 23, 2010, 10:49:10 am »
Yes, there's too much bad news on this forum.

95% of my customers are glad I come and keen to pay their bills.  Life's good.

Vin

Paul Coleman

Re: Top Notch customers
« Reply #2 on: October 23, 2010, 11:03:46 am »
Sometimes my customers are a pleasure to work for.

I do a big place about 15 miles from here. Its £190 every 3 weeks.

I invoice them every other visit.

I did them yesterday for the second time and invoiced them just before I set off to do them, for £380.

The posty has just been and a cheque has just arrived for £380 from said customer. You can't knock that.

 :)

Although I have no individual jobs of that price, I would say that about 40% of my customers pay as quickly as that.  Another 40% take up to a couple of weeks (that's fine by me) and another 20% drag their heels a bit - a few of them badly so.
So if my cash flow is tight and a load of work is overdue, it doesn't take a genius to work out which customers will get priority.
Like yourself, I have some absolute gems of customers.  If I do a job and receive a cheque within a few days, I do feel genuinely appreciative.

dazmond

  • Posts: 24450
Re: Top Notch customers
« Reply #3 on: October 23, 2010, 11:09:33 am »
a lot of my customers are top notch in the sense they pay up on time but i think there are a lot of newbies on here who ve not been going that long so they tend to get a lot of crappy customers!

i havent got any customers that i charge £190 to clean their windows though even my commercial are not that expensive!.it must be a seriously big house!! ;) ;D ;D


i could do with a few of them every month!! :D :D



dazmond
price higher/work harder!

gewindows

Re: Top Notch customers
« Reply #4 on: October 23, 2010, 11:20:16 am »
It is big, not the biggest I do, but it is the most expensive domestic.

Its that much because the dog kennel windows get done too and that 30 quid  ;D


Re: Top Notch customers
« Reply #5 on: October 23, 2010, 11:28:10 am »
matt, u promised you would tell any one you did my windows ;D   and its not a dog kennel it is an apartment ;D

mark mann

  • Posts: 345
Re: Top Notch customers
« Reply #6 on: October 23, 2010, 11:44:56 am »
It is big, not the biggest I do, but it is the most expensive domestic.

Its that much because the dog kennel windows get done too and that 30 quid  ;D



be great see p[ictures or full job description be nice to have one like that every week..happy days....how long does it take to clean?? 8)
an optimist takes the tartare sauce with him when he goes fishing -

gewindows

Re: Top Notch customers
« Reply #7 on: October 23, 2010, 01:50:42 pm »
I wouldnt want to advertise the price of a property I do and show pictures of it. I think that would be foolhardy to say the least.

Gav Camm lammy 283

  • Posts: 7520
Re: Top Notch customers
« Reply #8 on: October 24, 2010, 01:50:01 am »
never your on average 117 remember matt ;)
LET YOUR PANES BE MY PLEASURE

"If CALSBERG did WINDOW CLEANING
 it would be C.C.C  Probably the best WINDOW CLEANERS IN THE WORLD ..........."

Gav Camm lammy 283

  • Posts: 7520
Re: Top Notch customers
« Reply #9 on: October 24, 2010, 02:20:57 am »
did av a top notch custy till 2night
payed cash on the nail n cudnt do his job  :o :o :o :o
LET YOUR PANES BE MY PLEASURE

"If CALSBERG did WINDOW CLEANING
 it would be C.C.C  Probably the best WINDOW CLEANERS IN THE WORLD ..........."

the bfg

Re: Top Notch customers
« Reply #10 on: October 24, 2010, 07:53:14 am »
Matt.

thats what my country estate customer is like,  I do the clean on the wed/thur and give them the invoice on the thur when I finish and a lot of the time the cheque arrives on the sat morning.

I'm there this week  ( wed /thur )   and its no surprise to know that they have Earl gray which pleases the bfg  ;D ;D ;D ;D


p.s.

you were rght about that lady yesterday, she does have a nice pair of Mark Spitz on her  :D

Sean Dyer

  • Posts: 2947
Re: Top Notch customers
« Reply #11 on: October 24, 2010, 10:20:53 am »
wow 190

my biggest domestic is 75.00 but they pay cash while im there or post chq same day

Nice people

gewindows

Re: Top Notch customers
« Reply #12 on: October 24, 2010, 11:22:54 am »
Matt.

thats what my country estate customer is like,  I do the clean on the wed/thur and give them the invoice on the thur when I finish and a lot of the time the cheque arrives on the sat morning.

I'm there this week  ( wed /thur )   and its no surprise to know that they have Earl gray which pleases the bfg  ;D ;D ;D ;D


p.s.

you were rght about that lady yesterday, she does have a nice pair of Mark Spitz on her  :D


Yea she do dont she, shes a bit of a chatter too when you get to know her.

Ive had many a conversation with her where does all the talking and I just stand and stare

 ;)

the bfg

Re: Top Notch customers
« Reply #13 on: October 24, 2010, 11:29:04 am »
was about to clean yesterday when the skies opened up and she asked if I could leave until one day this week,  also said that every time you cleaned it started raining  :D :D :D

also met the bloke at No 5  over the little bridge and doing his next week as well.

the bfg

Re: Top Notch customers
« Reply #14 on: October 24, 2010, 01:24:37 pm »
yeah I did it thanks mate,    it was just a semi and I did it for a nifty  but she gave me an extra tenner for my trouble and Ive picked the windows up on a £15 clean every 6wks


got any more of those Matt ?

gewindows

Re: Top Notch customers
« Reply #15 on: October 24, 2010, 01:47:24 pm »
If thwey come through I'll give you a shout  ;)

the bfg

Re: Top Notch customers
« Reply #16 on: October 24, 2010, 01:49:55 pm »
thanks mate

Frankybadboy

  • Posts: 9024
Re: Top Notch customers
« Reply #17 on: October 24, 2010, 07:17:23 pm »
If thwey come through I'll give you a shout  ;)
i can see a new company coming together here ;D ;D ;D ;) ;) ;) ;)