Hi everyone,
I have described my worst clean in a previous thread : -
http://www.cleanitup.co.uk/smf/index.php?topic=9681.0However, talking about staff. Previously many years ago as ops manager of a large contract cleaning company. I received a phone call from one of our clients. They where a health club and we had a few problems with time keeping and staff not spending the allocated times etc (you all know what I mean). So a week earlier I placed two new cleaners in, they where to work 3 hours each. I worked the first three days with them, showing them the ropes, telling them the do's and don’ts etc and stressing the premises had CCTV and they check the tapes each day.
Well anyway, went down to see the manager, upon arrival I kindly asked him what the problem was, so we could rectify it immediately (two other cleaners waiting in the car). Well I was greeted nicely, asked to go through o the office, was poured a coffee and sat down. 'Now Andrew, the cleaning has improved and the time keeping is more acceptable now' he started saying. Good, I thought, until he invited me to watch the CCTV footage from the previous night.
The two cleaners arrived, started their work, then another two cleaners arrived and started helping them (ok, no real problem here I thought), then next thing, wham bang thank you mam, it was like on orgy, two where bang at it in the swimming pool, whilst the other two where bang at it in the hot tub.
I didn't know what to say. However, the cleaners where sacked for gross misconduct and I kept the contract purely by offering to do it myself.
Andrew