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Steve Gunn

  • Posts: 850
Customer Refuses To Pay
« on: August 31, 2010, 03:47:50 pm »
What would you do in this situation? He was happy with clean just thinks price quoted different from finished price bearing in mind he is has had double done for what he originally asked for.Started to try and barter then asked for invoice for more than the bill was for >:(

Colin Day

Re: Customer Refuses To Pay
« Reply #1 on: August 31, 2010, 06:35:22 pm »
Sounds like he needs a slap :o

Issue him with an invoice and if he still refuses to pay, small claims or debt collection agency... Or a couple of big bouncers can come in pretty handy... ;D

Shaun_Ashmore

  • Posts: 11382
Re: Customer Refuses To Pay
« Reply #2 on: August 31, 2010, 07:14:58 pm »
Take the dog with you!

I would issus invoice with terms of payments and if not settled within 7 days what will happen.

Small claims is quite easy to do.

Shaun

Steve Gunn

  • Posts: 850
Re: Customer Refuses To Pay
« Reply #3 on: August 31, 2010, 07:27:48 pm »
He paid in the end after a little arguing,I threatened to take goods to the value or even disconnect washer and flood the place ::)

benny d

  • Posts: 706
Re: Customer Refuses To Pay
« Reply #4 on: August 31, 2010, 08:03:29 pm »
"and flood the place "
I do that as a matter of course...  ;D
"If i'm not in action, I'm in traction"
Voted 397th best looking carpet cleaner in West Sussex 2015. Up 10 from last year...

John Kelly

  • Posts: 4461
Re: Customer Refuses To Pay
« Reply #5 on: August 31, 2010, 08:20:43 pm »
I think Steve's quite capable of doing his own bouncing ;)

robert meldrum

  • Posts: 1984
Re: Customer Refuses To Pay
« Reply #6 on: August 31, 2010, 09:10:09 pm »
Was thinking that myself.