I have a bit of expeience with pumptech pumps the 500 psi variety! try bleeding the pump with an open ended hose, this will dipell any air that might be trapped inside the thing, do this for about ten mins, if this dosent cure the problem its time to dismantle the pump, assuming the filters are clean and lint free! try putting descaler through it! start with hot water descaler and leave it in the pump for about half an hour, then flush well with clean water, as for podered detergents, i use noyhing else and they have never caused me any problems! hope yhis helps
regards Stu Clark