hi
Dont forget i AM a newbie!
anyway here is a couple of tips in no order
1. Spoil your clients throw in a few freebies(one off window clean,carpets,floor etc)
2. If your client says jump.................jump
3. Look after your cleaners, pay them well and
work with them
4. When you have done your survey get your quote in quick, i get mine in normally the same day or the next day latest
5. Always be available 24/7 ( i know some of you wont like that one but it works for me)
6. Dont expect everyone to be doing the work while your back at the office counting the dosh it dosn't
work like that
7. Watch your cash flow, even profitable business's get in to trouble-chase your money and spend wisely.
Chris