You would be surprised Glyn how many say that to me about HWE too ,, that terribly noisy machine, pipes everywhere , etc etc .
Another example , a relative of mine bought a Specsavers franchise at the same time I bought my first Chem Dry franchise. He had previously worked for Dolland and aitchison opticians who were 3x more expensive than Specsavers.
Specsavers turned out to be the best financial decision he made, he always explained that people generally no longer appreciate quality , and prefer convenience and price and ease of use.
It is obvious to anybody that a 20k TM will clean better than my 800 quid buffer.
What is the annual cost in depreciation , finance charges, repairs and maintenance on a typical TM? THis is out of interest to compare the bsiness case.