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Ian101

  • Posts: 7889
George ... deleting a customer
« on: July 15, 2010, 04:47:25 pm »
Downloaded the trail version so far so good ... still got 48 free goes left.

Put myself down as a customer to try it out now got all my customers on it ... all 58 of them !!  ;D now ant to delete myself but can only seem to suspend not delete ??

dmlservices

  • Posts: 981
Re: George ... deleting a customer
« Reply #1 on: July 15, 2010, 05:11:08 pm »
go to job screen / ammend details , you will then be able to delete  -unless the job has any transactions, then you cannot.



daz

Spruce

  • Posts: 8652
Re: George ... deleting a customer
« Reply #2 on: July 15, 2010, 05:18:32 pm »
Hi
As far as I am aware you can't delete an account as daz says- after all, the software is a day to day record of the work you have done. If you deleted an account after a few years, then this would cause havoc with the accounting sytem. Just mark it as complete and it wont effect your work schedule. (if you mark your address as nil cost, then you can schedule a regular clean for your own windows as well.)
I would also recommend that you keep 1 address per customer. If a customer moves out then mark that customer as a completed job. If he continues with your services at another address, then start a new job as a new customer. If you obtain the services of the new tenant/owner of the first house then record that as an entirely new customer. The system will advise that this address exists on the system already so just accept that and continue.
Spruce
Success is 1% inspiration, 98% perspiration and 2% attention to detail!

The older I get, the better I was ;)

geefree

  • Posts: 6180
Re: George ... deleting a customer
« Reply #3 on: July 15, 2010, 09:27:28 pm »
Yes you can,

Go to jobs, click on the job... then Amend details, then click completed .



Gone,  ;)

paul saunders

  • Posts: 1110
Re: George ... deleting a customer
« Reply #4 on: July 15, 2010, 10:02:04 pm »
That doesn't remove the job completely.

To remove, double click job to be removed, select history, click on work done, click amend, click reduce or delete the cash recieved, click ok, repeat for each transaction for that job, double click the job again, this time there will be a box that says "delete" click that ....... job done.  ;)

I f you do do this it WILL alter all of your figures from the start of the job untill it is deleted, ie, a £10 job done 10 times will reduce your total eanings figures by £100.
I can remember when waking up stiff in the morning was a good thing.

awcs

  • Posts: 209
Re: George ... deleting a customer
« Reply #5 on: July 15, 2010, 10:49:20 pm »
get a diary and put a line through your name. sorted

Ian101

  • Posts: 7889
Re: George ... deleting a customer
« Reply #6 on: July 16, 2010, 12:12:19 am »
get a diary and put a line through your name. sorted

 :)