[garry22]

Gents,

Just a matter of interest.

Where did the enquiries come from (ads, website, flyers etc).

The reason I ask is that I'm convinced that your method of pre-selling affects how much you ask for.

Only once, in the last two years, have I had someone say "this is the buget" (60p a square metre!). If I have lost any regular jobs it is because the companies have actually made people redundant. If they are laying staff off, carpet cleaning is pretty much at the bottom of the list.

[Neil Williams]

Just a matter of interest.
Where did the enquiries come from (ads, website, flyers etc).

Both golfclubs I ever picked up came from sending a speculative e-mail.
We quoted on regular office cleaning only last week on the back of shoving a leaflet through the door about 12 months ago.
Other commercial interest has come through them doing internet searches.

Neil,
I disagree that commercial work go on price alone. Every time i have been out to quote for commercial carpet cleaning work i have found that given the opportunity to talk through the areas with the person you will be dealing with is very important.

Umm, we'll have to agree to disagree here. And here's another example. I usually try and find something that myself and the 'guide' have in common as we walk the areas, (it could be football/rugby/pets whatever). On one occasion I found out we were both Welsh so I thought you're in here Neil, answer all the questions asked, throw in a bit of chat about 'home' and the jobs yours. Went in cheapish from memory about £1.30 sq/yd and still didn't get it.
There will be exceptions to any rule but the bottom line with commercial is price.