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Steve Barnett (Carpet Care Plus)

  • Posts: 1834
Re: Truckmount users- pre vac ?
« Reply #20 on: May 28, 2010, 07:18:42 pm »
As good as my Sebo vac is, it's no where near as powerful as the vacs on my extraction machine. Plus the amount of crap that my Envirodri kicks up somewhat nullifies the need to vacuum.

Having said that, I am mostly cleaning "clean" carpets and obviously I would pre-vac a carpet that would clearly benefit from doing so.

Jason, pre-vaccing is an important part of YOUR cleaning process, maybe not so vital when using HWE.

Shaun_Ashmore

  • Posts: 11381
Re: Truckmount users- pre vac ?
« Reply #21 on: May 28, 2010, 07:19:34 pm »
We all bang on about choosing the right customer to work for meaning not the mingers, pre vacuuming is something I assess when I get on the job, I do believe that nowadays there's not the neccitty but you have to do the job as you see it at the time, I have a love ate with it as sometimes you 'know' it isn't going to make an ounce of difference.

Shaun

PS if you advertise it you do have to vac!( Steve ;D)

Steve Barnett (Carpet Care Plus)

  • Posts: 1834
Re: Truckmount users- pre vac ?
« Reply #22 on: May 28, 2010, 07:21:59 pm »
Shaun, yeah I know it's on the video and if someone says they have seen it then I do vac first  ;D

jasonl

  • Posts: 3183
Re: Truckmount users- pre vac ?
« Reply #23 on: May 28, 2010, 07:22:27 pm »
As good as my Sebo vac is, it's no where near as powerful as the vacs on my extraction machine. Plus the amount of crap that my Envirodri kicks up somewhat nullifies the need to vacuum.

Having said that, I am mostly cleaning "clean" carpets and obviously I would pre-vac a carpet that would clearly benefit from doing so.

Jason, pre-vaccing is an important part of YOUR cleaning process, maybe not so vital when using HWE.

Pre vaccing is part of every accreditted process , and training course you will go on .
I clean carpets
I dry Buildings

Re: Truckmount users- pre vac ?
« Reply #24 on: May 28, 2010, 07:25:40 pm »
Hey  :) the post is quite funny in a way, a few people on here (at least 4).. mentioning no names, you know who you are  :-[ shame on you  ??? ??? how do you sleep at night...  :'(  

Why advertise to your customers that you pre vac when you are clearly stating on here you dont  ::)

If I were a customer who had read your standard cleaning process did include it, I would think it was a bit strange that you didnt use that high powered vacuum cleaner on my carpets before you cleaned them.

It takes a few minutes more on a job so I do it every time. Imo it makes alot of sense because it loosens the pile and will remove alot of dust ready for me to apply the pre spray.  

I am new to it and only use a twin vac portable, but believe me, it doesnt make good business sense to advertise something as part of your cleaning process that you do not include, why not just say we use something that is that powerful to clean your carpets that you or I dont need to pre vac, or just dont mention it and do your thing.

Regards,

Paul  

Steve Barnett (Carpet Care Plus)

  • Posts: 1834
Re: Truckmount users- pre vac ?
« Reply #25 on: May 28, 2010, 07:27:35 pm »
Yes I agree Jason, but as I said I am cleaning clean carpets most of the time and I know from the crap in my waste tank and the visual result at the end, that I am covering all the bases.

The point I was making is that, as you have mentioned before, pre-vaccing is vital when bonneting, which is what you mainly do. Pre-vaccing isn't vital in EVERY situation when using HWE, no matter what we are told on training courses.

Steve Barnett (Carpet Care Plus)

  • Posts: 1834
Re: Truckmount users- pre vac ?
« Reply #26 on: May 28, 2010, 07:32:54 pm »
Paul, I sleep just fine at night thanks - I'm not stitching anyone up by not pre-vaccing EVERY job even if I offer that as part of my cleaning process.

"Shame on you" ?! - I hope you're joking ?

Simon Gerrard

  • Posts: 4405
Re: Truckmount users- pre vac ?
« Reply #27 on: May 28, 2010, 07:40:29 pm »
Paul,

You'd be better off agitating the pre-spray into the carpet with an Sebo Duo or Envirodri, it works the pre-spray into the fibres and loosens the dirt from deep down the carpet pile all in one operation. Unless you have a very powerful pile lifter or something a good deal more substantial than the customers own hoover you aren't going to do any better than she does on a daily basis.
If you are going to use a normal hoover or slightly better, you could give the carpet a thorough brushing along and across it with a stiff carpet brush and then hoover it, but even that won't give you as good a soil release as the above.

Simon

derek west

Re: Truckmount users- pre vac ?
« Reply #28 on: May 28, 2010, 07:44:11 pm »
paul
this is all discussed when i do my survey and give a price. so i'm not false advertising.

like i said, i vac if i think it needs it

ps... we all claim to have the most powerful up to date cleaning equipment on the market so we're all bull pooters ;D


wynne jones

  • Posts: 2918
Re: Truckmount users- pre vac ?
« Reply #29 on: May 28, 2010, 08:15:23 pm »
As good as my Sebo vac is, it's no where near as powerful as the vacs on my extraction machine. Plus the amount of crap that my Envirodri kicks up somewhat nullifies the need to vacuum.

Having said that, I am mostly cleaning "clean" carpets and obviously I would pre-vac a carpet that would clearly benefit from doing so.

Jason, pre-vaccing is an important part of YOUR cleaning process, maybe not so vital when using HWE.

Pre vaccing is part of every accreditted process , and training course you will go on .

If you are into muckspreading then I can understand the keenness to vacuum as this is the main part of the cleaning process for you.
It's not expensive, you just can't afford it.

Shaun_Ashmore

  • Posts: 11381
Re: Truckmount users- pre vac ?
« Reply #30 on: May 28, 2010, 08:19:23 pm »
Years go when I first started carpet cleaning every carpet was patterned many customers wouldn't vac for weeks also they couldn't see the dirt in the carpet so would go years and may be a decade without have them cleaned, then the plain pastel colours came in which showed the dirt but not straight away, now cream and beige carpets are the norm and show everything so customers vac on a far more regular basis and have their carpets cleaned more frequently, couple with more efficient vacuum cleaners the need for pre vacuuming is become more for show (Low Moisture cleaning aside)

Shaun

jasonl

  • Posts: 3183
Re: Truckmount users- pre vac ?
« Reply #31 on: May 28, 2010, 08:24:31 pm »
At least ours is a civil debate, look at the comments below this video!

http://www.youtube.com/watch?v=PebUjFUBpik

I clean carpets
I dry Buildings

MAX Carpets

  • Posts: 869
Re: Truckmount users- pre vac ?
« Reply #32 on: May 28, 2010, 08:26:57 pm »
I dont do it, and I dont advertise it! Been going since 1988, have over 3000 HAPPY custys. Cant (orwont) teach an old dog new tricks!


Justin

PS Unless I feel it needs it that is.

Re: Truckmount users- pre vac ?
« Reply #33 on: May 28, 2010, 08:45:34 pm »
No Steve I'm not joking  ??? I dont know if you yourself state that you always pre vac in your own advertising, but others who have said they dont pre vac do advertise it. All I am saying which is very correct, is that if you say you are going to always pre vac you must, otherwise you are cutting corners, which may very well end up costing you some £'s because it is false advertising. The point I have made is a simple fact, and very good business advice.

I'm not really bothered and couldnt really care less if you or any one does or doesnt, but when someone is paying good money for someone to carry out a job for them, the least they can expect is for you or I to do what we have said we will do for them.

Derek I appreciate what your saying, if you tell them that you usually do always pre vac but wont do on this particular job its fine, you are doing what you have said you will. Maybe change the wording on your website to: we might pre vacuum, it all depends if you have  ;D 

Hi Simon, I do always pre vac, always pre spray with whatever I understand to be suitable for the condition of the carpet and agitate currently with a duo, then I extract with either fibre and fab, super chem or crystal green. 

I am doing what industry standards recommend, prochem told me to pre vac, might be going on the ncca next month, do they advise that you to pre vac  ???

But if I don’t always pre vac I wont advertise that I do.

Imo its better to pre vac with a good industrial vac before you wet it with pre spray, spray some water on a pile of dust and see what happens, I’m no expert but its not rocket science.

Neil Grainger

  • Posts: 1273
Re: Truckmount users- pre vac ?
« Reply #34 on: May 28, 2010, 08:46:55 pm »
Always do it unless custmorer has Sebo or equivilent Vac and has just done it.

Even though i state it in my service letter I always tell the customer that if they have Vac'd I will ask if they want me to do it again. Some customers see it as an insult if you re=vac what they have just done themselves.

What ever you feel happy with is they way to run your business. NCCA say to Pre-vac, then again after a exam everyone is an expert and professional carpet cleaner.

Neil Grainger

  • Posts: 1273
Re: Truckmount users- pre vac ?
« Reply #35 on: May 28, 2010, 08:50:24 pm »
Paul

you are teaching industry experts to suck eggs who have succesful cleaning businesses that they have been running for years.

Steve Barnett (Carpet Care Plus)

  • Posts: 1834
Re: Truckmount users- pre vac ?
« Reply #36 on: May 28, 2010, 08:57:26 pm »
Paul

Come back to this topic in a couple of years time and tell me you still pre-vac EVERY carpet you clean.

MAX Carpets

  • Posts: 869
Re: Truckmount users- pre vac ?
« Reply #37 on: May 28, 2010, 08:58:23 pm »
Westy

I'll consider myself tolf off!

Neil

Hows tricks? Nice & Busy I hope? I havnt seen you around for a while.

Justin

MAX Carpets

  • Posts: 869
Re: Truckmount users- pre vac ?
« Reply #38 on: May 28, 2010, 09:00:02 pm »
I meant Told,  sorry fingers arnt working, must be all that time I spent extracting today and not pre-vaccing!

Re: Truckmount users- pre vac ?
« Reply #39 on: May 28, 2010, 09:15:03 pm »
Paul

you are teaching industry experts to suck eggs who have succesful cleaning businesses that they have been running for years.

Yea right  ;D whats the problem with pre vacuuming a carpet Neil it wont ruin mine or any other business or make it run for any less time, are we on the same wave length here  ???  

Paul

Come back to this topic in a couple of years time and tell me you still pre-vac EVERY carpet you clean.

Steve, if I do come back onto this topic in a couple of years and dont pre vacuum on every job, I wont advertise it to my customers, as I actually dont advertise it now, not seeing your point, to be totally honest Steve I cant really see why your trying to ruffle my feathers, you were not one of the four I was referring to in my 1st post, though no animosity was meant to them, I didnt read your post until I had posted mine.  I think its good to pre vac a carpet with a good vacuum cleaner before I wet it, is this wrong  ??? ???