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Sorry mate send it back, and buy ionics. Top poles never get stuck never get black hands. You pay for what you get.
Get one strong person to hold the top section firmly (without crushing), make sure they hold the section above the joint overlap. The second person needs to then hold the lower section as close to the joint as possible and twist the section in a clockwise direction (this will look like you are turning it the wrong way!). Do not try to pull the section apart at all, as soon as a little twisting happens then you can start to exert some pulling force, but still mainly twisting