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richard roderisk

  • Posts: 89
word of mouth
« on: May 15, 2010, 03:54:08 pm »
posted loadsa leaflets had  :-\decent response but best way of getting new custom is word of mouth ive found, got 4 this week of recomendations. . any tips re canvassing etc.

Tom White

Re: word of mouth
« Reply #1 on: May 15, 2010, 04:03:19 pm »
I've read here - and believe it to be the case - that the best way to get recommendations is to ask for them.

I always ensure my 'first cleans' are top notch and say at the end something along the lines of, 'If you think we're great, please recommend us'.

And on all my 'Your Window Cleaners Have Been' chits, I have 'If you like what we do, please recommend us to your friends, neighbours, and work place'.

It does work; asking for recommendations.

martinsadie

Re: word of mouth
« Reply #2 on: May 15, 2010, 07:11:19 pm »
dont canvas all my new work is word of mouth, quality gets talked about  ;)

rl

Re: word of mouth
« Reply #3 on: May 15, 2010, 07:48:19 pm »
Just out of interest what sort of response did you get to the flyers? Cheers.

Window Washers

  • Posts: 9036
Re: word of mouth
« Reply #4 on: May 15, 2010, 10:16:44 pm »
dont canvas all my new work is word of mouth, quality gets talked about  ;)
not half as much as a poor job it doesnt!!

Tosh is right in asking, you get free quality leads, still now I get people say we have been looking for a window cleaner. ::) I leaflet, have knocked more leaflets the people we clean next door are happy.

So Stan if you want to be more run off your feet just ask!  ;D
If your not willing to learn, No one can help you, If you are determined to learn, No one can stop you ;)

martinsadie

Re: word of mouth
« Reply #5 on: May 15, 2010, 10:33:30 pm »
already run off my feet and struggling at the moment with no roof rack  ;)

Window Washers

  • Posts: 9036
Re: word of mouth
« Reply #6 on: May 15, 2010, 10:41:13 pm »
already run off my feet and struggling at the moment with no roof rack  ;)
Do horses have roofs on the carts now, I need to catch up with the times  ;D
If your not willing to learn, No one can help you, If you are determined to learn, No one can stop you ;)

martinsadie

Re: word of mouth
« Reply #7 on: May 15, 2010, 10:44:07 pm »
Ian if i had a horse you would go well with it
Only fools and horses  ;)

richard roderisk

  • Posts: 89
Re: word of mouth
« Reply #8 on: May 16, 2010, 01:24:05 pm »
Just out of interest what sort of response did you get to the flyers? Cheers.
  got decent response, posted about a thousand and got about 12 replies but then got reccomended by new customers to pals etc

AuRavelling79

  • Posts: 26588
Re: word of mouth
« Reply #9 on: May 16, 2010, 03:51:01 pm »
dont canvas all my new work is word of mouth, quality gets talked about  ;)

I hope you refuse to work when the new work is on someone elses patch, Stan! :P
It's a game of three halves!

woody1

Re: word of mouth
« Reply #10 on: May 16, 2010, 04:53:38 pm »
dont canvas all my new work is word of mouth, quality gets talked about  ;)

I hope you refuse to work when the new work is on someone elses patch, Stan! :P


 ;D

p1w1

  • Posts: 3873
Re: word of mouth
« Reply #11 on: May 16, 2010, 05:15:47 pm »
Ian if i had a horse you would go well with it
Only fools and horses  ;)
;D ;D

dazmond

  • Posts: 24450
Re: word of mouth
« Reply #12 on: May 16, 2010, 06:55:10 pm »
stan do you get the feeling that custys dont like wfp and do they refer to them as "tossers" and not proper window cleaners?or is there some ok wfpolers near you that you get on with?or do they look down at a humble trad man? ;D ;D ;D ;D
price higher/work harder!

Window Washers

  • Posts: 9036
Re: word of mouth
« Reply #13 on: May 16, 2010, 07:35:04 pm »
Ian if i had a horse you would go well with it
Only fools and horses  ;)
ok Dave  ;D
If your not willing to learn, No one can help you, If you are determined to learn, No one can stop you ;)