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Dave Willis

Your dumped! Letter
« on: May 07, 2010, 03:35:11 pm »
I want to print some slips explaining to my customers that they are dumped. I feel it is more professional than ignoring them or just not turning up. Anyone else done it? Any ideas then stick them on here please  ;D

bad trippy

  • Posts: 3268
Re: Your dumped! Letter
« Reply #1 on: May 07, 2010, 03:43:47 pm »
Dear customer, I wont be cleaning your windows again as your underpriced, you moan, your a bad payer your garden is full of dogs poo your windows are minging on the insides and your house stinks, oh yes your a right old minger too.
However i shall not leave you without the services of a window cleaner as i shall pass your account on to my mate Mr Malc Gold, by the way he will also give you a free bible study.
Regards
A happier windy
www.clearviewbristol.co.uk
Add me on Facebook clear view window cleaning

Nathanael Jones

  • Posts: 5596
Re: Your dumped! Letter
« Reply #2 on: May 07, 2010, 03:45:15 pm »
I think this is one for Gold,.. he has such a way with words in situations like this! :)

AuRavelling79

  • Posts: 26520
Re: Your dumped! Letter
« Reply #3 on: May 07, 2010, 04:37:18 pm »
Thank you Trippy  ::) ;D and thank you Nathanael - here goes:-

Specific and somewhat snooty but designed to unequivocally dump and make you feel superior.  ;D


Dear Mrs Custy,

Several times I have attempted to clean your windows over the last few months and have been met by various obstacles.

In October 2009 you turned me away because you had your "kitchen being fitted". This I accepted with good grace as you had until that point been a reliable customer although why having your kitchen fitted should impinge upon having your windows cleaned I fail to comprehend.

In January 2010 you informed me upon my arrival "that it was too cold" and due to the exceptional conditions - even though the vast majority of my other customers welcomed my arrival to clean their windows and some of whom even commended me upon my diligence - I once again accepted your cancellation with equanimity.

And finally upon my last visit in April you told me "not to bother" due to the "volcanic ash" making it not worthwhile.

I bit my tongue and walked away for fear of venting, like said volcano, my true feelings-  but now feel compelled to inform you that I am removing you from my window cleaning lists as you no longer fit the profile of a reliable customer whom I wish to keep.

I hope you understand the reason for this and appreciate that I cannot set up my round for a day's work to be regularly given what are frankly excuses and non-reasons for my not continuing to clean.

I wish you all the best in finding a window cleaner that will suit your requirements.

Yours sincerely,




Bruce Willis


Or if it's because you want to dump several due to "can't be assed at such low prices it-is" try this.

Dear Mr Custy

I would like to thank you for being a customer of mine since ___________ (WW2; the last "Hung Parliament" etc ) but have to inform you that I have recently been awarded contracts to clean a large commercial premises in ___________ (name a place about 25 miles away).

This has sadly caused me to review my round and I feel compelled to no longer call on my customers in the _________ (name area) as my time is limited.

I highly recommend Squeaky & Tosh a.k.a. Raggit and Runn who will take on any old dross to supplement their dole money. They can be contacted on 07XXXX XXXXXX.
Yours etc




Dave Willis

That last bit in red is of course optional!  ;D
It's a game of three halves!

Dave Willis

Re: Your dumped! Letter
« Reply #4 on: May 07, 2010, 04:40:30 pm »
Yes the second one seems more appropriate. I will have to shorten it a bit more to save printer ink.

R W C™

  • Posts: 1649
Re: Your dumped! Letter
« Reply #5 on: May 07, 2010, 04:47:17 pm »
Yes the second one seems more appropriate. I will have to shorten it a bit more to save printer ink.

Why not save the trees too and not bother sending one  ;D

GB Window Cleaning

  • Posts: 3262
Re: Your dumped! Letter
« Reply #6 on: May 07, 2010, 04:53:45 pm »
lol @ gold, bravo sir, bravo. :)

Frankybadboy

  • Posts: 9024
Re: Your dumped! Letter
« Reply #7 on: May 07, 2010, 05:16:47 pm »
classics that gold. ;D ;D ;D ;) ;)

paul saunders

  • Posts: 1110
Re: Your dumped! Letter
« Reply #8 on: May 07, 2010, 06:07:56 pm »
The bit in red is the best bit. ;D
I can remember when waking up stiff in the morning was a good thing.

chopsie

  • Posts: 1736
Re: Your dumped! Letter
« Reply #9 on: May 07, 2010, 06:13:27 pm »
What I plan on doing to under priced work, Is put a note on payment slip saying as of your next clean you price will go up from £5 to £8 (for example) Please call/text me if this is a problem. Give them the chance of keeping you at a price your happy to do it at.
chopsie

rob child

  • Posts: 59
Re: Your dumped! Letter
« Reply #10 on: May 07, 2010, 06:48:31 pm »
Reading that gold nearly made me spit me coffee out!!!LEGEND

The Jester of Wibbly

  • Posts: 2248
Re: Your dumped! Letter
« Reply #11 on: May 07, 2010, 06:56:56 pm »
When a customer asks me to leave it this time for a daft excuse, (usually only on a newish customer) I tell them I still have to charge them £3 call out charge to cover costs.  I then tell them that I will let them off this time though, and have a good day.

This seems to work and makes them think twice about doing it to me again unless for a real good reason
Claim your 50% off your mobile payment card reader with Sum Up.  http://fbuy.me/f7Ve3

geefree

  • Posts: 6180
Re: Your dumped! Letter
« Reply #12 on: May 07, 2010, 08:20:52 pm »
"This has sadly caused me to review my round and I feel compelled to no longer call on my customers in the _________ (name area) as my time is limited"

So you would drop a whole area because one customer is not up to scratch?

And if not, when she sees you cleaning the rest of her street ,

Then what ?

 ;)

Dave Willis

Re: Your dumped! Letter
« Reply #13 on: May 07, 2010, 09:24:00 pm »
i have a collection of customers trying it on all within a few doors of each other. All crappy 'over the garage' type jobs that they can stick up their wotsits.

Mike 108

  • Posts: 650
Re: Your dumped! Letter
« Reply #14 on: May 07, 2010, 10:17:08 pm »
How about this?

I regret that I must ask you to look for another window cleaner.

The fact of the matter is, that:

1.   There are certain difficulties to be overcome in cleaning your windows (e.g. climbing over gates, garages, encountering unacceptable amounts of dog ‘poo’, etc….) that I no longer wish to tackle.

2.   I have been turned away on several occasions, after having arrived to clean your windows – when what I need (to ensure a regular income) is a round full of ‘regular’ customers.

3.   Payment for my services is - too often - longer in coming than I feel reasonable, or am prepared to accept.

Thank you for your previous custom. 

geefree

  • Posts: 6180
Re: Your dumped! Letter
« Reply #15 on: May 08, 2010, 01:21:11 am »
i like that  ;)

elite mike

Re: Your dumped! Letter
« Reply #16 on: May 08, 2010, 09:19:25 am »

Window Washers

  • Posts: 9036
Re: Your dumped! Letter
« Reply #17 on: May 08, 2010, 09:21:41 am »
i have a collection of customers trying it on all within a few doors of each other. All crappy 'over the garage' type jobs that they can stick up their wotsits.
Put there prices up by £5, annoyence Tax, and as I cant spell it add another £1 for english lessons  ;D
If your not willing to learn, No one can help you, If you are determined to learn, No one can stop you ;)

AuRavelling79

  • Posts: 26520
Re: Your dumped! Letter
« Reply #18 on: May 08, 2010, 01:11:44 pm »
How about this?

I regret that I must ask you to look for another window cleaner.

The fact of the matter is, that:

1.   There are certain difficulties to be overcome in cleaning your windows (e.g. climbing over gates, garages, encountering unacceptable amounts of dog ‘poo’, etc….) that I no longer wish to tackle.

2.   I have been turned away on several occasions, after having arrived to clean your windows – when what I need (to ensure a regular income) is a round full of ‘regular’ customers.

3.   Payment for my services is - too often - longer in coming than I feel reasonable, or am prepared to accept.

Thank you for your previous custom. 


That's good! Nice one.

>Gazza SP8

That second letter I did would only be used if I had a street or  an area I wanted to dump; which is what I thought Dave Willis was alluding to. Otherwise they get a shortened version of my first one (which was expanded on here to entertain  ;).
It's a game of three halves!

Stu w

  • Posts: 8
Re: Your dumped! Letter
« Reply #19 on: May 08, 2010, 03:00:11 pm »
hi dave, could u send me your email adress please wanted to talk about my certificates cheers stu-wicks@hotmail.com