I'm not sure i'm comfortable with this thread.
Other guys please feel very free to correct me, but when my custies slag the old or existing cleaner off that generally means problems for me further down the road.
Customers that promise to tell all the neighbours to drop this guy and have you are often idiots.
I have gotten work and i have lost work.The most common reason is they just don't like the guy, or in some cases don't like me.
I find it very hard to believe they would have stayed with someone they disliked so much.My finding is that they would prefer no cleaner to a bad one.
slump i kind of know what you mean, the estate is a nice one though mate and they like there windows to be cleaned, this fella is just taking the biscuit though in his attitude and the way he cleans the windows (or more to the point in the way they have said, he doesnt clean them).
Ive had similar before were people will just have any cleaner as long as he cleans them, this fella however is crap and no-one by the sounds of things has ever been on his 'patch' before, up until now that is

I can usually tell a bad customer but none of these gave me that feeling, i just feel there after a good haonest cleaner who they can trust to do the job well