Hi Paul,
Question 1
Is asking for a copy of your firms Health & Safety Policy statement which is a document that details your attitude to Health & Safety and who is ultimately responsible for oversight of the policy. Every firm or self employed person should have this written down, as this is a legal requirement. The document is a page or two long.
This document is not the same as a written Health & Safety Policy, which again is a legal requiremnet for any company or individual who employs 5 or more people and can run into hundreds of pages.
Question 2
It is a legal requirement that the self employed or the employee's of any company recieve Health & Safety training applicable to their job, this can range from a day long course in Health & Safety or many weeks, depending on the job. These courses are run by many firms all around the country, so should be easily found. However you must ensure that any course offered relates to the job that you or your staff undertake, and that they are officially recognised by the HSE. Perhaps you could send them details of your training records, and copies of the certificates obtained by your staff or yourself as the case maybe.
Question 3
A risk assessment is a document that details all the risks present when carrying out a specific job, this document should contain all stages of a job, and the inherent risks involved with each stage of the job, you also need to document actions that have been undertaken to minimise the identified risks. This document should be drawn up by a competent person as defined by the HSE.
A method statement should list the order in which you plan to undertake the work, from the very beginning, taking into account Health & Safety, best practice and the nature of the work being undertaken.
Steve's advice regarding your UTR is correct.
No offence to John, but his idea of using documents off the net in order to comply with the current legislation is a big no no, especially if you do indeed employ other people.
Regards,
Rob