WINDOWCLEANERS
01253 -----
Dear Customer,
WINDOW CLEANING – PRICE INCREASE
We have increased our price for the monthly two weekly cleaning of your property from..
£________ to £ ________. This increase will be effective at our next clean.
It is realised that this is a nessasery increase in price, however due to increased costs. It is hoped that this will not deter you from being one of our valued customers and if you wish to discuss the above account. please do not hesitate to phone me....
Thanks again
May I suggest that you re-write the letter to make less use of passives. (It is realised.../It is hoped ...) No one writes letters like this any more.
Try to make it much more conversational - what you would say face-to-face.
Something like:
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WINDOW CLEANING – PRICE INCREASE
Dear Customer,
I'm sorry to have to tell you that I have to increase our price for the monthly two weekly cleaning of your property from..
£________ to £ ________. I'll be charging the new price from the next visit..
I know that no one likes price rises like this, but I hope you'll understand that it really is necessary. Just like everyone else, our operating costs have shot up way beyond inflation. You know that I always work hard to do the best job possible at the fairest price. I'm sure that you'll agree that the price rise is reasonable.
If you want to talk about this, please give me a call on 01745 558395 and ask for Tommy.
Thanks again
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