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derek west

Re: Customer benefits
« Reply #20 on: April 17, 2009, 07:16:59 pm »
ive turned down 3 jobs in 11 months of trading, that doesn't justify having a back up portable. on them stats it would take me 5 years to get my money back on a decent portable, and the speed of a truckmount means i can make up them jobs in a week. and i certainly don't mind passing them jobs on to porty guys.

portables are a great bit of kit but unless you live in a high rise area then a truckmount wins hands down, apart from price. but like i said they make up for that.

just my opinion, don't have a cow guys.

derek

ps... i do agree with your statement about there being more occasions for tm's over portys but not enough to justify anything.

Paul Heath

  • Posts: 600
Re: Customer benefits
« Reply #21 on: April 17, 2009, 08:12:04 pm »
I would love a truckmount, but must admit it is a big investment. My porty does everything i require even eot cleans when my genny will run the machine.
Having seen all the talk on here about which is best. It is clear that TM have advantageds as do porty's. Its all down to budget at the end of the day....What you can afford at the time.
 At the mo my machine brushes as it cleans. using a wand does the pile come up?

Re: Customer benefits
« Reply #22 on: April 17, 2009, 08:17:02 pm »
I would love a TM too..... I couldn't actually justify owning one at present or indeed afford one :'( :'( :'(

One day :) :) :)

ryan mca

  • Posts: 158
Re: Customer benefits
« Reply #23 on: April 17, 2009, 08:29:49 pm »
 Shaun I think you already market on the main benefits to custys
dry when you go and deepest possible clean the main benefits to you
imo are speed and a great big advert sitting at your custys door the
neighbours will remember.
  Ryan

Paul Heath

  • Posts: 600
Re: Customer benefits
« Reply #24 on: April 17, 2009, 08:32:18 pm »
Yeah one day colin we will become Jon Gotts converts!!

Ken Wainwright

  • Posts: 2107
Re: Customer benefits
« Reply #25 on: April 17, 2009, 09:00:56 pm »
Shaun

As a rule of thumb, a customer or prospect wants a clean carpet. Most, but certainly not all, don't care about your tools or how big they are, whether they are controlled by a micro processor or by a steam generator with radial foo-foo valves.

I do get the occasions though where previous cleans by, for example, a national franchise didn't meet their expectations, so a brief description of the relevant systems (not tools).

IMO, to bring a truck mount into your marketing material is probably best served by references to the considerable capital investment into your business with the highest powered equipment available, which will enable you to gently clean a delicate oriental rug through to the heaviest soiled restaurant, pub or nightclub.

Just the thoughts of someone inexperienced in the world of direct marketing.

Safe and happy cleaning :)
The Ken
Veni, vidi vici, Vaxi
I came, I saw, I conquered, I cleaned up!

Shaun_Ashmore

  • Posts: 11382
Re: Customer benefits
« Reply #26 on: April 17, 2009, 09:06:42 pm »
Thanks Ken, that's the older experienced persons answer I was looking for, anymore?

Shaun

Re: Customer benefits
« Reply #27 on: April 17, 2009, 09:11:05 pm »
Shaun

If there were, don't you think Alltec would have exploited them to the hilt by now? ;D


Re: Customer benefits
« Reply #28 on: April 17, 2009, 09:56:51 pm »
Yeah one day colin we will become Jon Gotts converts!!

 ;D ;D ;D

Sam's the one to watch out for, very charming and knowledgable. If I'd had 25k in my bank account, she would have had it from me for a fantastic TM set up with van ::) ::) ::).

clinton

Re: Customer benefits
« Reply #29 on: April 17, 2009, 10:21:26 pm »
Collin one day mate :)

Shaun_Ashmore

  • Posts: 11382
Re: Customer benefits
« Reply #30 on: April 17, 2009, 10:23:10 pm »
Tight arses and that's from a Yorkshireman :o

Shaun

clinton

Re: Customer benefits
« Reply #31 on: April 17, 2009, 10:29:53 pm »
Am spending a bit :)

carpet_care

  • Posts: 185
Re: Customer benefits
« Reply #32 on: April 17, 2009, 10:38:13 pm »
Just before I got my prowler had it in order and whent to do a job from a recomendation ,customer seen my ninja and said oh thats good the last fella just had all these hoses running from the van :o ::)


 What do I say next time I go there :-\


 Andy Locke.

Shaun_Ashmore

  • Posts: 11382
Re: Customer benefits
« Reply #33 on: April 17, 2009, 10:39:34 pm »
I'm offering his machine but with a better service.

Shaun

carpet_care

  • Posts: 185
Re: Customer benefits
« Reply #34 on: April 17, 2009, 10:49:49 pm »
Good one  ;) and if that doesn,t work what wack her over the head with the carpet wand and leg it :o

Tony Gill Carpet Smart

  • Posts: 1254
Re: Customer benefits
« Reply #35 on: April 17, 2009, 10:51:06 pm »
Colin i have just spent less on a 2nd hand truckmount than i paid for my new ninja lot of bargains out there. 8) 8) 8)

TONY
STAY YOUNG HAVE FUN BE HAPPY xx
www.carpetcleanersbridlington.co.uk

Shaun_Ashmore

  • Posts: 11382
Re: Customer benefits
« Reply #36 on: April 17, 2009, 10:55:59 pm »
Andy I#m sure that if you hit them hard enough then you won't have to run.

Shaun

carpet_care

  • Posts: 185
Re: Customer benefits
« Reply #37 on: April 17, 2009, 10:58:20 pm »
 ;D ;D