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Londoner

Re: Letter from customer
« Reply #60 on: May 28, 2008, 08:14:53 am »
If Ive lost half a dozen jobs due to wfp over 4 years then I'd be amazed.
If Ive GAINED two dozen jobs from trad cleaners then I'd probably way short of the actual number gained.
For the record again I clean both trad and wfp. But wfp is my 1st choice on upstairs work.

One old lass said to me once. " Dont think much to that machine"
I said " Why? Is it leaving spots or runs etc"
She said " No it cleans them fine...I just dont like it"
She was however happy for me to continue.
People are strange sometimes. They dont like change. They feel that they are short changed if you use wfp.
Most wake up and smell the coffee sooner or later.



Its best not to think too deeply about customers and their opinions. You can get yourself all paranoid worrying about things like that. Its a percentages game and you have got to accept some losses. Would Alan Sugar be bothered?

Everybody agrees that McDonalds food is rubbish yet people queue up to buy it. WFP is exactly the same IMO. Not great but good enough and its more profitable than trad.

If enough customers pay you to clean their windows WFP then its fine. If some don't like it thats fine too. I am in business to make money, my books are full, my phone never stops ringing.

supernova77

  • Posts: 3547
Re: Letter from customer
« Reply #61 on: May 28, 2008, 08:15:05 am »
Quote
Already replaced her!

But, you couldn't have???

Simon Knight said it would be too difficult to???

Andy

 ;)

simon knight

Re: Letter from customer
« Reply #62 on: May 28, 2008, 08:30:54 am »
Quote
Already replaced her!

But, you couldn't have???

Simon Knight said it would be too difficult to???

Andy

 ;)

I didn't say that :o I said it wouldn't be easy..."not too difficult to!"


supernova77

  • Posts: 3547
Re: Letter from customer
« Reply #63 on: May 28, 2008, 08:33:04 am »
Quote
I didn't say that Shocked I said it wouldn't be easy..."not too difficult to!"

LOL - I'm only mucking about.

I've never found it difficult to pick up new customers. This month alone I have lost 1 customer through choice (I dumped them), but gained 4 new ones priced at £25, £30, £30 & £40! That's an extra £750 per year (because I clean x8 weeks).

Andy

simon knight

Re: Letter from customer
« Reply #64 on: May 28, 2008, 08:35:51 am »

Andy I know you were joshing....anyway I'm off to earn a crust. Have a goodun mate.

Simon

cbcs

Re: Letter from customer
« Reply #65 on: May 28, 2008, 08:37:56 am »
Looks a bit grim out there Chris  ::)

Yes mate, a couple of days off me thinks.

jonah

Re: Letter from customer
« Reply #66 on: May 28, 2008, 09:18:20 am »
Looks a bit grim out there Chris  ::)

Yes mate, a couple of days off me thinks.
Well you can afford to  ;)

kris martin

  • Posts: 959
Re: Letter from customer
« Reply #67 on: May 28, 2008, 09:22:44 am »
i hate sitting on a day im meant to be working, all i do is sit there dweling on the fact im not making money :(

jonah

Re: Letter from customer
« Reply #68 on: May 28, 2008, 09:24:45 am »
i hate sitting on a day im meant to be working, all i do is sit there dweling on the fact im not making money :(
There is always Jeremy kyle and Trisha !  After watching for a while , you will realise us shiners dont have it too bad really  :P

kris martin

  • Posts: 959
Re: Letter from customer
« Reply #69 on: May 28, 2008, 09:26:33 am »
i know but i just keep thinking that with me not working today im going to have to work on Monday...   hate working mondays.

cbcs

Re: Letter from customer
« Reply #70 on: May 28, 2008, 09:28:44 am »
You wanna look in the mirror love! (Quote from Jeremy Kyle)

I'm bored. Going to Liverpool this afternoon to deliver a pole I sold on ebay.

Paul Coleman

Re: Letter from customer
« Reply #71 on: May 28, 2008, 12:36:10 pm »

I repeat: wfp gets dumped more often than trad.  And many many threads on this forum support this!  What's your definition of a "cowboy"?

Your statement may well be true Simon.
However, it does not necessarily mean that the customer is justified in doing the dumping.

simon knight

Re: Letter from customer
« Reply #72 on: May 28, 2008, 03:30:10 pm »

I repeat: wfp gets dumped more often than trad.  And many many threads on this forum support this!  What's your definition of a "cowboy"?

Your statement may well be true Simon.
However, it does not necessarily mean that the customer is justified in doing the dumping.

Hi Shiner, most of what I said yesterday was tongue in cheek. I'd come back from my dearest Aunts funeral and needed to liven myself up a bit. What better way than to have a pop at wfp? It encouraged harmless lively debate and certainly took my mind off things.

Cheers guys :)

Paul Coleman

Re: Letter from customer
« Reply #73 on: May 28, 2008, 05:41:20 pm »

I repeat: wfp gets dumped more often than trad.  And many many threads on this forum support this!  What's your definition of a "cowboy"?

Your statement may well be true Simon.
However, it does not necessarily mean that the customer is justified in doing the dumping.

Hi Shiner, most of what I said yesterday was tongue in cheek. I'd come back from my dearest Aunts funeral and needed to liven myself up a bit. What better way than to have a pop at wfp? It encouraged harmless lively debate and certainly took my mind off things.

Cheers guys :)


Sorry to hear about your Aunt, Simon.
When I replied to your post, I hadn't read further down the thread.
Glad we could help   :)

Re: Letter from customer
« Reply #74 on: May 28, 2008, 05:48:58 pm »

I repeat: wfp gets dumped more often than trad.  And many many threads on this forum support this!  What's your definition of a "cowboy"?

Your statement may well be true Simon.
However, it does not necessarily mean that the customer is justified in doing the dumping.

Hi Shiner, most of what I said yesterday was tongue in cheek. I'd come back from my dearest Aunts funeral and needed to liven myself up a bit. What better way than to have a pop at wfp? It encouraged harmless lively debate and certainly took my mind off things.

Cheers guys :)
Sry to hear about your Aunt Simon.
I forgot to add yesterday when wfp you can work in the rain, something you cannot do trad :P

simon knight

Re: Letter from customer
« Reply #75 on: May 28, 2008, 05:59:48 pm »

I repeat: wfp gets dumped more often than trad.  And many many threads on this forum support this!  What's your definition of a "cowboy"?

Your statement may well be true Simon.
However, it does not necessarily mean that the customer is justified in doing the dumping.

Hi Shiner, most of what I said yesterday was tongue in cheek. I'd come back from my dearest Aunts funeral and needed to liven myself up a bit. What better way than to have a pop at wfp? It encouraged harmless lively debate and certainly took my mind off things.

Cheers guys :)


Sorry to hear about your Aunt, Simon.
When I replied to your post, I hadn't read further down the thread.
Glad we could help   :)

I repeat: wfp gets dumped more often than trad.  And many many threads on this forum support this!  What's your definition of a "cowboy"?

Your statement may well be true Simon.
However, it does not necessarily mean that the customer is justified in doing the dumping.

Hi Shiner, most of what I said yesterday was tongue in cheek. I'd come back from my dearest Aunts funeral and needed to liven myself up a bit. What better way than to have a pop at wfp? It encouraged harmless lively debate and certainly took my mind off things.

Cheers guys :)
Sry to hear about your Aunt Simon.
I forgot to add yesterday when wfp you can work in the rain, something you cannot do trad :P

Oh well, poo happens but life moves on...thanks for your kind words guys...appreciated :)

Re: Letter from customer
« Reply #76 on: May 28, 2008, 10:28:42 pm »
As someone a bit more argumentative than you I thought it was out of character. Sorry for your loss.