graeme,
I use the encap infront of custy

I give free demo,s to the custy

all with encap, why because the initial results are far better, faster and simpler, and if you can explain the chemistery and the workings to the custy , he isnt bothered what he see,s or pads piled up,
all they are bothered about is .
The carpet looking cleaner. the carpet staying cleaner longer, the effienciancy of the task in hand and the price.and with cimex capable of cleaning up to 300 sq mtrs an hour you can trim the price if required.
and who wants to be wasting time wringing out pads in a bucket, and having to take them home and wash them?
not me , stick to moving dirt from one place to another if your happy

geoff