No way is that a pole scratch.It’s to straight and neat.
Update. Went to have a look and it’s a very light surface scratch about 8 inches long. He has bought the glass repair stuff (at my expense) and I didn’t admit it but did apologise. Said I would leave him to it to try. I’m really not sure if it was me or not. I’m 50/50.The stuff had just arrived when I went to look but haven’t heard anything so hope it’s not a case of it not working and then him getting back to me saying he wants another resolution. We shall see....... cheers guys
The pole was definitely to the left of the window. It’s a 3 pane kitchen window and the scratch is right across the middle pane right bang in the middle of the glass.