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lee_dewing

  • Posts: 3124
wasn't me-scratched glass
« on: August 23, 2016, 08:34:04 pm »
Did customer today.

He installed and services our boiler.

Never works out monthly as he's always decorating or adding more  bathrooms in his house.

Haven't been for 4 months.

Did all outside windows and some inside.

Did outside and inside of bathroom windows.

Noticed a diagonal faint scratch about 5 inches long on outside of one of the bathroom windows.

And then on the inside of another bathroom window there was a cluster of fine scratches about 3 inches long, vertical scratches.


These are new windows, I used waffle clothes and a trigger spray bottle with pure and gg3 inside, windows had plaster dust on the inside. (no razors used by me).

Outside windows I used a gardeners super lite brush soft flocked one, pure water wfp with a touch of gg3.
I scrub window up down then rinse side to side.

Couldn't see how I could have been responsible for scratches either side of glass.

Am I wrong?

Customer was ok but stated windows were only a few months old.

Just felt awkward.
Pleasure in the job puts perfection in the work.     - Aristotle

nathankaye

  • Posts: 5366
Re: wasn't me-scratched glass
« Reply #1 on: August 23, 2016, 09:12:10 pm »
Why are you even bothering to do his windows if you are being messed about so much. 4months this time, 2 months next time and maybe monthly after that. Thats what it sounds like your saying, so why even bother!!??
Because ur a window shiner obviously its your fault, who else touches the windows?
No mate! The brushes we use are not going to scratch the glass unless ur a complete muppet, which im guessing your not.
Just get rid of bad baggage
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robbo333

  • Posts: 2420
Re: wasn't me-scratched glass
« Reply #2 on: August 23, 2016, 09:42:01 pm »
Lee you know that all you've done is highlight the scratch that was already there. No doubt caused by the builders. I am always exceptionally wary of any new windows now saying that I will clean them and lets see if the builders have left any scratches. I am guessing you've cleaned this custys house a few times now. If he doesn't trust you by now then dump him. I had a plumber doing my girlfriends boiler supposed to be a friend of the family. When her boiler went wrong he said she needed a new one. Bearing in mind she is a single parent with an autistic child. I got it all sorted for 150 quid. Some friend! Wa**er.
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For all other enquiries, please press1"