[Tom White]

I wouldn't threaten anything; no withdrawal of services or action to recover the amount.  That's just silly.

"Hi, we're outstanding £30 from the previous two cleans.  It would be appreciated if you paid; our cash flow is important to us.  Thank you"

Would suffice.

If they subsequently didn't pay, then threaten; but not on a first message; it sounds insecure to me.

[TheWindowManChris]

I wouldn't threaten anything; no withdrawal of services or action to recover the amount.  That's just silly.

"Hi, we're outstanding £30 from the previous two cleans.  It would be appreciated if you paid; our cash flow is important to us.  Thank you"

Would suffice.

If they subsequently didn't pay, then threaten; but not on a first message; it sounds insecure to me.

To be honest is my time working with public I would say Most Public do not give two rats bums about a business cash flow.   If they anit going to pay they will make it soo hard to pay you.

[MATT BATEMAN (OWC)]

They may not give two rats whatever's but you are explaining your case, which is a valid point, it's better then just 'give me my money'. Politer.

[All-Seal]

Just do it on a standing order - we never loose any payments this way.