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dave f

scrached sils and frames
« on: May 01, 2013, 06:52:06 am »
got my first complaint yesterday about long scraches on bottom of frame and sill , its the first time ive had a complaint about this  and i cant say ive ever noticed it before any way the custy wasent to worried about it of corse i denied it as i had never noticed it before so i wasent gonna put my hands up right any way kept a eye out and sure egough long scraches which were going black over time with ingress of dirt i know fore sure its me because ive started to do a new account and ive kept an eye out and starting to happen agian so im being very care full surly every one else has noticed this.im wfp  ???

Positivity

  • Posts: 571
Re: scrached sils and frames
« Reply #1 on: May 01, 2013, 07:34:58 am »
Do you use a sill brush?
Might be worth considering

andyM

  • Posts: 6100
Re: scrached sils and frames
« Reply #2 on: May 01, 2013, 07:40:04 am »
You don't have to use a sill brush.
But you have to make sure that your brush is angled correctly so the brush stock doesn't rub on the sill, as that is what is causing the scratches.
One of the Plebs

Ste M

  • Posts: 1826
Re: scrached sils and frames
« Reply #3 on: May 01, 2013, 07:53:38 am »
Or buy a protector from gardiners

ben M

  • Posts: 4720
Re: scrached sils and frames
« Reply #4 on: May 01, 2013, 09:07:34 am »
do you use scraper from gardiner?

matty72

  • Posts: 591
Re: scrached sils and frames
« Reply #5 on: May 01, 2013, 10:02:06 am »
ive got loads of customers with scratches on sills, most dont say to much, i use t-cut and a rag to wipe them, gets rid of them mate

home6442

Re: scrached sils and frames
« Reply #6 on: May 01, 2013, 02:17:41 pm »
Brush could scratch the sills but I couldn't see it scratching the frame.

windiewasher

  • Posts: 4393
Re: scrached sils and frames
« Reply #7 on: May 01, 2013, 03:08:54 pm »
Brush could scratch the sills but I couldn't see it scratching the frame.
Could it be the water  ;D ;D
Takings off all first cleans till march 7th 2014
October  total=  cleaned  extra per month
November = cleaned extra per month
Total £  so far.

dave f

Re: scrached sils and frames
« Reply #8 on: May 01, 2013, 05:43:27 pm »
its the bottom of frame, where the stock catches the frame

PoleKing

  • Posts: 8974
Re: scrached sils and frames
« Reply #9 on: May 01, 2013, 06:21:43 pm »
Sand them down.
Start with 80-120 grit, finish at about 1000.
Then a wipe with some cif or something like it and spray with silicone or 'back to black' tyre shine.
Works a treat!
www.LanesWindowCleaning.com

It's just the internet. Try not to worry.

Dan crowther

Re: scrached sils and frames
« Reply #10 on: May 01, 2013, 11:27:41 pm »
I have this a bit too and agree that it's the stock of the brush that makes the scratches/ marks. I carry a magic sponge in a pocket and the marks come off pretty quickly.
Lee

Richard iSparkle

  • Posts: 2491
Re: scrached sils and frames
« Reply #11 on: May 01, 2013, 11:30:17 pm »
get the gardiner super lite sill brush and you'll never scratch anything again.

we got some complaints at the start, it was from the brush stock hitting the sill.  you can clean without scratching sills, but if you want a fast and easy 100% solution its the sill brush.

i have staff (who will never take as much care as you) and have used this sill brush for 12 motnhs and havent had one complainnt regarding scratches
iSparkle Window Cleaning

www.isparklewindowcleaning.uk

home6442

Re: scrached sils and frames
« Reply #12 on: May 02, 2013, 12:02:07 am »
its the bottom of frame, where the stock catches the frame




Maybe I am reading this wrong but the bottom of the frame would only sit out about an inch from
the glass max.
The brush bristles would keep the stock at least an inch of the glass.
So how could it scratch the frame?

Michael Peterson

  • Posts: 1741
Re: scrached sils and frames
« Reply #13 on: May 02, 2013, 06:35:04 pm »
i agree with richard i have had a gardiners cill brush (the cheapest one) and i find it absolutely quality other people have said they fall apart but i have found this not to be the case at all

dave f

Re: scrached sils and frames
« Reply #14 on: May 02, 2013, 08:40:44 pm »
ill have a go at a sill brush