[creighton foyle]

one of the brushes on my host sheared in half last week whilst i was using it, got in touch with host not expecting a replacement set but to my surprise the lady said they were aware of a problem with a faulty batch and after getting the serial no from me she agreed to send out a replacement set straight away which i got the next day so well done to them for sorting out the problem straight away.

serial no was j10 its written on the end of the brushes.

[Steve Gunn]

I had the same trouble some years ago only the uk sales manager cannot remember his name blamed the fact I wasn't using host sponges after a call to Host in the states replacement brushes were sent out,Host have always in my opinion give excellent customer service